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"Privilege Error" Error message displays when you select Yes to include new code in Microsoft Dynamics GP

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This article provides a solution to an error that occurs when you select Yes to include new code in Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP
Original KB number:   869266

Symptom

You apply a service pack or a hotfix to the computer. When you start Microsoft Dynamics GP or Microsoft Business Solutions - Great Plains, you're prompted to include new code. When you select Yes, you receive the following error message:

Privilege Error

Cause

This issue occurs if one or more of the following conditions are true:

  • The Dynamics.cnk file is read-only.

  • The Dynamics.dic file is read-only.

  • Other users are using Microsoft Dynamics GP.

Resolution

To resolve this issue, determine whether the Dynamics.cnk and Dynamics.dic files are read-only. To do it, follow these steps:

  1. Open Windows Explorer.

  2. Locate the Microsoft Dynamics GP folder. By default, this folder is in the following location:
    C:\Program Files\Microsoft Dynamics\GP

  3. Right-click the Dynamics.cnk file, and then select Properties.

  4. Verify that the file isn't marked as read-only.

  5. Repeat steps 3 and 4 for the Dynamics.dic file.

If this procedure doesn't resolve the issue, make sure that all users have exited Microsoft Dynamics GP.