You receive the “Interface not registered” error message when you try to send or to save an e-mail message to the Drafts folder in Outlook 2002

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Article ID: 870707 - View products that this article applies to.
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SYMPTOMS

If you use Microsoft Word as your e-mail editor in Microsoft Office Outlook 2002, and you try to send e-mail messages or to save e-mail messages to the Drafts folder, you may receive the following error message:
Interface not registered
Or, you may experience the following symptoms:
  • You receive an error message.
  • The e-mail message is not sent.
  • The e-mail message is not saved to the Drafts folder.

CAUSE

This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.

RESOLUTION

To resolve this problem, register the Ole32.dll file. To do this, follow these steps:
  1. Click Start, click Run, type the following command in the Open box, and then click OK:
    Regsvr32.exe %Windir%\System32\Ole32.dll
  2. In the RegSvr32 dialog box, click OK.

Properties

Article ID: 870707 - Last Review: July 27, 2006 - Revision: 1.2
APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kberrmsg kbprb KB870707

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