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FIX: You may receive a zero-byte attachment in e-mail when e-mail subscriptions are sent to Lotus Domino e-mail servers by SQL Server 2000 Reporting Services

Article ID: 872774 - View products that this article applies to.

SYMPTOMS

You may receive a zero-byte file attachment in an e-mail that is generated by Microsoft SQL Server 2000 Reporting Services subscriptions. The attachment contains reports that are generated by Reporting Services. However, because the reports are incorrectly formatted, IBM Lotus Domino servers cannot load the attachment, and the reports appear as a zero-byte file attachment.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000 Reporting Services . For more information, click the following article number to view the article in the Microsoft Knowledge Base:

842440

(http://support.microsoft.com/kb/842440/ )

How to obtain the latest service pack for SQL Server 2000 Reporting Services

Hotfix information

The following files are available for download from the Microsoft Download Center:

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Download the English package now.

(http://download.microsoft.com/download/0/9/d/09db9f69-b200-421e-bd75-832ef8df18e6/sql2000.rs-kb872774-v8.00.892.00-eng.exe)

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Download the French package now.

(http://download.microsoft.com/download/b/b/9/bb930739-e098-446a-9f58-7cd617568902/sql2000.rs-kb872774-v8.00.892.00-fra.exe)

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/ )

How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

 Date         Time   Version    Size       File name     
------------------------------------------------------------------------------------

16-Jul-2004  00:42  8.0.892.0  73,728     Reportingservicesemaildeliveryprovider.dll

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WORKAROUND

To work around this problem, configure the subscription and delivery of reports to use one of the following methods:

Send a hyperlink to the reports in the e-mail instead of to the attached report.
Send the report as a Web archive. A Web archive is a Web file format that appears embedded in the body of the e-mail body as MHTML.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft SQL Server 2000 Reporting Services Service Pack 2 .

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

839796

(http://support.microsoft.com/kb/839796/ )

Bugs that are fixed by SQL Server 2000 Reporting Services service packs

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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