Images may be slow to render when you work with .emf files that are located on a remote server in Windows 2000

Article translations Article translations
Article ID: 872804 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page

SYMPTOMS

If two programs access the same Enhanced Metafile (EMF) file in Microsoft Windows 2000, and that .emf file is stored in a shared folder on a server that resides on either your local area network (LAN) or your wide area network (WAN), the image may be slow to render. In other words, it takes longer than expected for the image to display in the program.

For example, you may experience these symptoms in the following scenario:
  1. You use a graphics program to open an .emf file.
  2. You start Microsoft Word, open a Word document, and then link the .emf file to the document.
  3. After the image is displayed in the Word document, you switch focus to the graphics program.
In this scenario, your system performance decreases, and it may take several minutes before the image is displayed in the graphics program.

CAUSE

This problem occurs after you install the update that is described in the following article in the Microsoft Knowledge Base:
835732 MS04-011: Security update for Microsoft Windows
The MS04-011 security update introduces a regression. This regression causes the client computer to send additional Server Message Block (SMB) packets to the server.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows 2000 Service Pack 4 (SP4).

Restart requirement

You have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version         Size    File name
------------------------------------------------------
19-Aug-2004  06:33  5.0.2195.6969  231,696  Gdi32.dll        
19-Aug-2004  06:33  5.0.2195.6898   37,136  Mf3216.dll 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 872804 - Last Review: October 27, 2013 - Revision: 2.5
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB872804

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com