You may not be able to open a project when you try to connect to a remote Windows XP Service Pack 2-based computer by using the AutoCAD FTP service

Article translations Article translations
Article ID: 873185
Expand all | Collapse all

Symptoms

When you try to connect to a remote Microsoft Windows XP Service Pack 2 (SP2)-based computer by using the AutoCAD File Transfer Protocol (FTP) service, you may not be able to open a project.

Cause

This behavior occurs because the remote computer that you are trying to connect to has Windows Firewall configured to block the AutoCAD FTP service. The AutoCAD FTP service uses TCP port 21. By default, Windows Firewall has TCP port 21 turned off.

Workaround

To work around this behavior, turn on the AutoCAD FTP service on the remote computer that AutoCAD is trying to connect to. To do this, follow these steps.
  1. Click Start, click run, type ncpa.cpl, and then click OK.
  2. Right-click the appropriate connection object, such as a dial-up adapter or a network adapter. Click Properties.
  3. Click the Advanced tab.
  4. Click Settings.

    If Settings is not available, click to select the Protect my computer and network by limiting or preventing access to this computer from the Internet check box, and then click Settings.
  5. Click to select the FTP Server check box, and then verify that the name of the computer that is in the Name or IP address of the computer hosting this service on you network text box is the local computer.
  6. Click OK three times.

More information

Similar behavior may occur in other programs that use FTP to connect to remote computers that are running Windows XP SP2.

Properties

Article ID: 873185 - Last Review: June 20, 2014 - Revision: 4.0
Keywords: 
kbsettings kbsecurity kbconnectivity kbfirewall kbtshoot kbprb KB873185

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com