"Windows Firewall has blocked this program from accepting connections from the Internet or network" message appears when you save a file to an FTP Web site in Office

Article translations Article translations
Article ID: 873299 - View products that this article applies to.
Expand all | Collapse all


When you try to save a file in a Microsoft Office 2007 or Microsoft Office 2003 program to an FTP server, you receive the following Microsoft Windows Security Alert:
Windows Security Alert

To help protect your computer, the Windows Firewall has blocked some features of this program.

Do you want to keep blocking this program?

Name: program name
Publisher: publisher name

Windows Firewall has blocked this program from accepting connections from the Internet or network. If you recognize the program or trust the publisher, you can unblock it.


This issue occurs after you install Microsoft Windows XP Service Pack 2 (SP2).


This issue does not prevent you from saving the Office 2003 file to the FTP server. To complete the save to the FTP server, do one of the following actions at the security prompt:
  • Click Keep Blocking. Use this option to prevent the FTP resource from ever accepting connections from your computer without your permission.
  • Click Unblock. Use this option to permit the FTP resource to always accept connections to your computer without your permission.
  • Click Ask Me Later. Use this option if you do not know whether to block or to unblock the FTP resource permanently. This option keeps the resource blocked for greater security. This message appears again the next time that you try to save to the FTP resource.


Article ID: 873299 - Last Review: September 12, 2011 - Revision: 3.0
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Word 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2007 with Business Contact Manager
  • Microsoft Office OneNote 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office SharePoint Designer 2007
kbtshoot kbsavefile kbprb KB873299

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com