FIX: The Analysis Services service may restart unexpectedly when you try to process a cube partition that has one or more virtual dimensions

View products that this article applies to.

Bug #: 20000001 (Plato7x)
Bug #: 24772 (Content Maintenance)

SYMPTOMS

When you try to process a partition in your Microsoft SQL Server 2000 Analysis Services cube and the cube partition contains one or more virtual dimensions, the SQL Server 2000 Analysis Services service may restart unexpectedly.

One or more mini dump files (.mdmp) may be generated in the Analysis Services data folder. If you open the mini dump file in WinDbg.exe or in a similar debugging tool and you set the last stack to the error context (.ecxr), the call stack includes the following call details:

msmdsrv!PNNTab::GetMasterSource+0x31msmdsrv!PNModel::ExtendDataSetSliceByVDim+0x22fmsmdsrv!PNAggregate::Init+0x20emsmdsrv!PNPartition::Init+0x70msmdsrv!PNMapDataSet2::InitIndexForWrite+0x35msmdsrv!PNAggregate::BuildAggregationsAndIndexies+0x1fdmsmdsrv!PNPartition::BuildAggregationsAndIndexies+0x9e8msmdsrv!PNServer::LazyBuilderThread+0x4c4msmdsrv!PNServer_LazyBuilderThread+0x15msvcrt!_threadstartex+0x8fKERNEL32!BaseThreadStart+0x52

Note After the SQL Server 2000 Analysis Services service restarts, the processing operation finishes successfully if you reprocess the cube partition that caused the problem.

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CAUSE

This problem occurs because of an invalid link between the virtual dimension and the dimension member property that serves as the source of the virtual dimension data. This invalid link may be a pointer to a deleted level in the dimension member property for a virtual dimension level.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 (http://support.microsoft.com/kb/290211/ ) How to obtain the latest SQL Server 2000 service pack

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Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

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SQL Server 2000 Analysis Services 32-bit

This hotfix build is designed to be applied on a server that is running SQL Server 2000 Analysis Services 32-bit.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Apr-2004  07:56                     18,800  Msmd.h
   15-Jul-2004  13:22  8.0.960.0         221,760  Msmdcb80.dll     
   15-Jul-2004  13:48  8.0.0.960       4,063,808  Msmddo80.dll     
   15-Jul-2004  13:15  8.0.960.0       1,036,864  Msmdgd80.dll     
   15-Jul-2004  13:09  8.0.960.0         172,608  Msmdpump.dll     
   15-Jul-2004  12:47  8.0.960.0         446,524  Msmdsgn.rll
   15-Jul-2004  13:57  8.0.0.960       9,642,564  Msmdsgn80.dll    
   15-Jul-2004  13:10  8.0.960.0       1,839,684  Msmdsrv.exe      
   15-Jul-2004  13:33  8.0.960.0       2,085,456  Msolap80.dll     
   15-Jul-2004  12:28  8.0.960.0         213,068  Msolap80.rll

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SQL Server 2000 Analysis Services 64-bit

This hotfix build is designed to be applied on a server that is running SQL Server 2000 Analysis Services 64-bit.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Apr-2004  07:56                     18,800  Msmd.h
   15-Jul-2004  15:24  8.0.960.0       5,507,584  Msmdcb80.dll    
   15-Jul-2004  15:24  8.0.960.0       5,816,320  Msmdgd80.dll  
   15-Jul-2004  15:24  8.0.960.0       5,146,624  Msmdpump.dll  
   15-Jul-2004  15:24  8.0.960.0       6,010,368  Msmdsrv.exe    
   15-Jul-2004  15:24  8.0.960.0       6,686,208  Msolap80.dll  
   15-Jul-2004  14:11  8.0.960.0         201,216  Msolap80.rll

Note Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

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REFERENCES

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

297248 (http://support.microsoft.com/kb/297248/ ) FIX: Server shutdown when processing a cube with private, virtual, and shared dimensions

840223 (http://support.microsoft.com/kb/840223/ ) FIX: The Analysis server computer stops responding when you process dimensions and virtual dimensions

821103 (http://support.microsoft.com/kb/821103/ ) FIX: The processing of a cube that contains a virtual dimension fails with error message: "Object does not exist"

For additional information about a hotfix build that is designed to be applied on a server that is running SQL Server 2000 Analysis Services 64-bit, or to determine whether a fix is scheduled to be included in SQL Server 2000 Analysis Services 64-bit Service Pack 4, click the following article number to view the article in the Microsoft Knowledge Base:

825804 (http://support.microsoft.com/kb/825804/ ) FIX: Hotfix information for build 8.0.872 of SQL Server 2000 Analysis Services 64-bit

For additional information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 (http://support.microsoft.com/kb/822499/ ) New naming schema for Microsoft SQL Server software update packages

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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