Article ID: 873404 - Last Review: February 13, 2007 - Revision: 2.8

You cannot access the network after you use a WMI Win32_NetworkAdapterConfiguration script to change your IP address in Windows 2000 Server

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SYMPTOMS

You are using the EnableStatic method for the Windows Management Instrumentation (WMI) Win32_NetworkAdapterConfiguration script to change your network adaptor address from a Dynamic Host Configuration Protocol (DHCP) address to a static IP address on a Microsoft Windows 2000 Server-based computer. In this scenario, your computer loses all network connectivity, and you may receive one or both of the following error messages:
the network path was not found
System Error 1231 has occurred The network location cannot be reached

RESOLUTION

Hotfix information

A newer version of this hotfix is available. For additional information about the newer hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
889405  (http://support.microsoft.com/kb/889405/ ) The process that runs a WMI statement stops responding on a Windows 2000 Service Pack 3 or later-based computer
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   17-Jul-2004  01:23  1.50.1085.125   1,093,731  Cimwin32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the EnableStatic method, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa390383.aspx (http://msdn.microsoft.com/en-us/library/aa390383.aspx)
For more information about the Win32_NetworkAdapterConfiguration WMI script, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa394585.aspx (http://msdn.microsoft.com/en-us/library/aa394585.aspx)

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915  (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB873404
 

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