Article ID: 875514
Consider the following scenario. In Microsoft Office Word 2003, you insert a Filename field into a header or a footer in a document. Then, you save the document by using the Save As command to give the document a new file name. When you do this, the Filename field in the header or the footer is not updated to show the new file name. Additionally, if you select the option to include the path in the Filename field, the path string in the Filename field is not updated when you save the document in a different folder.
This problem was corrected in Microsoft Office 2003 Service Pack 3. To fix this problem, install the latest service pack. If you cannot install the latest service pack for Microsoft Office 2003 for some reason, you can obtain a hotfix that will also fix this problem. However, after you install the hotfix, you have to enable the hotfix. To do this, go to the "More information" section. If you want to work around this problem instead of resolving the problem, go to the "Workaround" section.
How to obtain the service packThis problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924You are now finished with this article. The rest of this article is only for customers who decide to install the hotfix or to try the workaround.
(http://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
How to obtain the hotfixThis issue is fixed in the Word 2003 post-Service Pack 2 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/898777/ )Description of the Word 2003 post-Service Pack 2 hotfix package: November 10, 2005
To have us enable the hotfix for you, go to the "Fix it for me" section. If you would rather enable the hotfix yourself, go to the "Let me fix it myself" section.
Fix it for meTo enable the hotfix automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Fix this problem
Microsoft Fix it 50240
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Now go to the "Did this fix the problem?" section.
Let me fix it myselfImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To implement this hotfix, follow these steps:
Did this fix the problem?Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
For information about how to work around this problem, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/832897/ )The FILENAME field does not automatically update when you open a document in Word 2002 or Word 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 3.