Article ID: 878515 - View products that this article applies to.
After you create a shortcut on your Microsoft Windows XP-based computer, the shortcut stops working after you open it one time. When you try to open the shortcut for the second time, you may receive the following error message:
Problem with Shortcut
The item 'filename' that this shortcut refers to has been changed or moved, so this shortcut will not work properly.
Do you want to delete this shortcut?
This problem occurs because of a Microsoft Windows function that does not allocate the shortcut memory structure correctly if the shortcut (.lnk file) has a target of less than 14 characters.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
To work around this problem, make the shortcut read-only. To do this, follow these steps:
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