When a Mailbox Manager policy is created for one mailbox store and is later changed to use another mailbox store, the policy is applied to both mailbox stores in Exchange Server 2003 SP1

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Article ID: 883351 - View products that this article applies to.
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SYMPTOMS

A Microsoft Exchange Server 2003 Service Pack 1 (SP1) mailbox may have multiple Mailbox Manager policies applied to it. You can view these policies in the MsExchPoliciesIncluded attribute.

Note You expect to have only one value for a Mailbox Management policy.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you apply this hotfix:
  • Microsoft Exchange MTA Stacks
  • Microsoft Exchange Information Store
  • Microsoft Exchange System Attendant

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   24-Aug-2004  21:21  6.5.7232.29     8,902,656  Mad.exe  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages

Properties

Article ID: 883351 - Last Review: October 30, 2007 - Revision: 2.9
APPLIES TO
  • Microsoft Exchange Server 2003 Service Pack 1
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbexchange2003presp2fix kbesm kbfix kbbug KB883351

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