Article ID: 883494 - Last Review: November 1, 2006 - Revision: 2.2

You cannot use a Microsoft Network Monitor trace to capture frames on a Microsoft Windows Server 2003-based computer that has multiple processors

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

You cannot use a Microsoft Network Monitor trace to capture frames on a Microsoft Windows Server 2003-based computer that has multiple processors. This symptom occurs when many frames are being sent from the computer that is running the Network Monitor trace.

CAUSE

This problem is caused by a software defect in the Nmnt.sys file. The Nmnt.sys file is used by Network Monitor to capture frames.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was corrected in Windows Server 2003 Service Pack 1.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Keywords: 
kbprb kbtshoot kbwinserv2003presp1fix KB883494