Client Access Points are installed to the default NTFS file system drive when you use the No_SMS_on_drive.sms file in Systems Management Server 2003

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SYMPTOMS

The Readme.htm file on the Microsoft Systems Management Server (SMS) 2003 source disc contains information about how to use the No_SMS_on_drive.sms file. The No_SMS_on_drive.sms file prevents SMS from installing files to a specific NTFS file system drive. However, SMS 2003 may ignore the No_SMS_on_drive.sms file when SMS 2003 installs a new Client Access Point (CAP). If you create the No_SMS_on_drive.sms file on the largest NTFS partition of a destination CAP computer, SMS 2003 still creates the CAP folders on the NTFS partition.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 (http://support.microsoft.com/kb/885643/ ) How to obtain the latest Systems Management Server 2003 service pack

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Hotfix Information

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SMS 2003 with Service Pack 1 (build 3174)

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   22-Oct-2004  23:44  2.50.3174.1101    385,768  Sms2003-sp1-kb883496-x86-enu.exe  
   20-Oct-2004  06:05  2.50.3174.1101    147,456  Inboxmgr.dll

SMS 2003 without a service pack (build 2726)

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   08-Oct-2004  20:14  2.50.2726.152     385,256  Sms2003-rtm-kb883496-x86-enu.exe  
   25-Dec-2003  11:20  2.50.2726.152     147,456  Inboxmgr.dll

Installation instructions

To apply this hotfix before you install a new primary site, you must follow these steps:

Create a folder that can be accessed by server computers on your network.
Copy the files from the SMS 2003 source CD to the new folder.
Copy the Inboxmgr.dll file from the hotfix to the new folder\SMSSETUP\BIN\I386 folder, where new folder is the folder that you created in step 1.
Create the No_SMS_on_drive.sms file on the drive or drives where you do not want SMS 2003 to be installed.
Run the Setup.exe file from the new folder to install the new primary site.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.

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MORE INFORMATION

This hotfix can prevent a new site from creating the default CAP share directly after the site is installed. If SMS 2003 finds the No_SMS_on_drive.sms file on all the NTFS drives on the site system, the site is still configured as a CAP. However, the CAP folder is not created. If SMS 2003 detects the No_SMS_on_drive.sms file on all available NTFS partitions, the following status message is logged in the Site System Status container for the CAP:

SMS Inbox Manager cannot create directory "Client Access Point Discovery Data Record Inbox" with the desired security rights on client access point "["Display=\\computer name\"]MSWNET:["SMS_SITE=site_code"]\\computer name\".    
Possible cause: The destination drive is full. Solution: Make more space available on that drive. 
Possible cause: The destination site system is turned off, not connected to the network, or not functioning properly.  Solution: Verify that the site system is turned on, connected to the network, and functioning properly.    
Possible cause: SMS Inbox Manager does not have sufficient access rights to remotely administer the site system.  Solution: Verify that the Site System Connection accounts are properly configured to allow SMS to remotely administer the site system.    
Possible cause: Network problems are preventing SMS Inbox Manager from properly accessing the site system.  Solution: Investigate and correct any problems with your network.

For additional information about the standard terminology that is used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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