Help and Support
 

powered byLive Search

Movies do not play in your slide presentation if you insert a movie from a file location that contains a long path and file name in PowerPoint

Article ID:883519
Last Review:March 17, 2008
Revision:4.2
On This Page

SYMPTOMS

You insert a movie into a Microsoft PowerPoint slide presentation from a file location that contains a long path and file name. When you do this, the movie is inserted, but it does not play.

Back to the top

CAUSE

This issue may occur if the UNC path and the file name of the movie that you inserted contain more than 127 characters.

Back to the top

WORKAROUND

To work around this issue, use one of the following methods.

Back to the top

Method 1: Shorten the UNC path and the file name

Shorten the UNC path and the file name of the movie that you inserted to fewer than 127 characters. To do this, move the movie to a higher folder level before you insert the movie into the PowerPoint slide presentation.

Back to the top

Method 2: Use Microsoft Windows Media Player

For more information about how to insert movies for Windows Media Player into your presentation, click the following article number to view the article in the Microsoft Knowledge Base:
299284 (http://support.microsoft.com/kb/299284/) Add-in to insert movies using Windows Media Player is available for PowerPoint

Back to the top


APPLIES TO
Microsoft Office PowerPoint 2007
Microsoft Office PowerPoint 2003
Microsoft PowerPoint 2002 Standard Edition
Microsoft PowerPoint 2000 Standard Edition

Back to the top

Keywords: 
kbmm kbslideshow kbtshoot kbprb KB883519

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.