Article ID: 883520 - Last Review: November 15, 2007 - Revision: 1.9

FIX: The User Name Mapping service on a Windows Server 2003-based computer with Windows Services for UNIX 3.5 installed crashes occasionally

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SYMPTOMS

The User Name Mapping service on Microsoft Windows Server 2003 with Microsoft Windows Services for UNIX 3.5 installed crashes occasionally and you receive the following error message:

Faulting application mapsvc.exe, version 8.0.2254.1, faulting module mapper.dll, version 8.0.2254.1, fault address 0x0000ac33

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

No prerequisites are required.

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Restart requirement

You must restart the User Name Mapping service.

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Hotfix replacement information

This hotfix does not replace any other hotfixes.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows 2000 and Windows XP

   Date         Time   Version      Size     File name
   ----------------------------------------------------
   05-Aug-2004  08:51  8.0.1969.14  208,896  Mapper.dll

Windows Server 2003

   Date         Time   Version     Size     File name
   ---------------------------------------------------
   05-Aug-2004  10:28  8.0.2254.4  105,472  Mapper.dll

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