Virtual memory fragmentation events are logged every hour on a computer that is running Exchange Server 2000

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Article ID: 883527 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Microsoft Exchange Server 2000, both the following events are logged every hour:
Event ID: 9582

Event Type: Error
Event Source: MSExchangeIS
Event Category: Performance
Event ID: 9582
Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that normal operation may begin to fail. It is highly recommended that you restart all Exchange services to correct this issue.



Event ID: 9582

Event Type: Warning
Event Source: MSExchangeIS
Event Category: Performance
Event ID: 9582
Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that performance may be affected. It is highly recommended that you restart all Exchange services to correct this issue.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this hotfix requires Exchange Server 2000 Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services may be automatically stopped and then restarted when you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
---------------------------------------------------------
13-Sep-2004  04:47  6.0.6617.6      2,310,144  Mdbmsg.dll
12-Sep-2004  05:02  6.0.6617.6      4,685,824  Store.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

Properties

Article ID: 883527 - Last Review: October 26, 2006 - Revision: 3.4
APPLIES TO
  • Microsoft Exchange Server 2000 Service Pack 3
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbbug KB883527

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