Article ID: 883594 - Last Review: February 18, 2005 - Revision: 1.5

"You need to restart" message when you install a USB device in Windows XP or Windows Server 2003

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SYMPTOMS

When you install a new universal serial bus (USB) device on your Microsoft Windows XP-based or Windows Server 2003-based computer, you receive the following message:
The installation of new device is completed. You need to restart so that the changes made take effect. Do you want to restart now?
You must restart your computer to use the new USB device in this scenario.
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CAUSE

When you install a new USB device on your Windows XP-based or Windows Server 2003-based computer, Windows verifies whether the device is removable or not. At the same time, Windows Explorer tries to mount the new USB device. If the device status is detected as busy when this device reorganization occurs, an "Unremovable" status is set for the device. Therefore, Windows prompts you to restart your computer.
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WORKAROUND

To work around this problem, restart your computer when you receive this message.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Windows XP 64-Bit Edition Version 2003
  • Microsoft Windows XP Starter Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP Professional SP1a
  • Microsoft Windows XP Professional SP2
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter x64 Edition
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