Article ID: 884202 - View products that this article applies to.
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Symptoms

Every time that you start a Microsoft Office program, such as Microsoft Office Word, the End User License Agreement dialog box appears. If you click I Accept, the End User License Agreement dialog box disappears and then reappears. If you click I Accept again, the End User License Agreement dialog box disappears, and the Office program functions as expected.

This behavior occurs for every Office program that you start.

Cause

This behavior occurs if your user account does not have permissions to modify the Microsoft Windows Registry.

Resolution

To resolve this behavior, follow these steps:
  1. Log on to the computer by using a user account that has administrative credentials.
  2. Start an Office program, such as Word. The End User License Agreement dialog box appears.

    Note For Windows Vista, click Start, click All Programs, click Microsoft Office, right-click an Office program, click Run as administrator, and then click Continue.
  3. Click I Accept.
  4. Exit the Office program that you just started.
  5. Repeat step 2 to step 4 for the other Office programs that still prompt you with the EULA.

Workaround

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To work around this behavior, follow these steps:
  1. Log on to the computer by using an Administrator user account.
  2. If you are using Microsoft Windows XP, click Start, click Run, type regedit, and then click OK. If you are using Microsoft Windows 2000 Server, type regedt32.

    Note In Windows Vista and Windows 7, you may receive a User Account Control (UAC) dialog box. You must click Continue to open Registry Editor.
  3. Locate and then right-click the following registry subkey as appropriate.

    On 32-bit versions of Windows:
    • For the 2010 Microsoft Office suites:
      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0
    • For the 2007 Microsoft Office suites:
      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\12.0
    • For Microsoft Office 2003:
      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
    • For Microsoft Office 2002:
      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\10.0
    • For Microsoft Office 2000:
      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0
    On 64-bit versions of Windows:
    • For the 2010 Microsoft Office suites:
      HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\14.0
    • For the 2007 Microsoft Office suites:
      HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\12.0
    • For Microsoft Office 2003:
      HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\11.0
    • For Microsoft Office 2002:
      HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\10.0
    • For Microsoft Office 2000:
      HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\9.0
  4. Click Permissions.
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  5. Click Users (Computer_name\Users), and then click to select the Allow check box for the Full Control permission.
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  6. Click OK, and then quit Registry Editor.
  7. Start an Office program, and then accept the End User License Agreement.
  8. Repeat steps 2 through 4, and then remove the Full Control permission that you gave to Users (Computer_name\Users) in step 5. To do this, locate Users (Computer_name\Users), and then click to clear the Allow check box for the Full Control permission.
  9. Click OK, and then exit Registry Editor.

Properties

Article ID: 884202 - Last Review: September 26, 2012 - Revision: 10.0
Applies to
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Premium Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000
Keywords: 
kbregistry kbtshoot kbprb kbcip KB884202

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