Article ID: 884403 - View products that this article applies to.
When you view the Fonts menu in a Microsoft Office for Mac program, the fonts appear with the system font instead of in the WYSIWYG (What You See Is What You Get) format.
This behavior occurs if you have selected the WYSIWYG fonts and style menus check box in the program Preferences dialog box.
This problem occurs when one of the following conditions is true:
To work around this problem, use one of the following methods depending on your situation.
Note You must first quit all Office for Mac programs before you use these methods.
If you have several hundred fonts installed on your computerThe Mac OS X operating system stores fonts in one of three locations:
If the Fonts menu does not appear in the WYSIWYG format after you remove the fonts from the Macintosh HD:System:Library:Fonts folder, remove the fonts that are in the Macintosh HD:Library:Fonts folder. The fonts that are in the Macintosh HD:Library:Fonts folder are installed by programs that are for use by all the users of the Macintosh computer.
Do not remove the fonts from the Macintosh HD:System:Library:Fonts folder. The fonts that are in the Macintosh HD:System:Library:Fonts folder are required by the Mac OS X.
If you have font management software installed on your computerIf you are using a font manager program to organize your font collections, quit the program, and then see if the Fonts menu appears in the WYSIWYG format.
If you do not have valid permissions to the System folder on your computerSometimes, after you install an update to Mac OS X, the file and the folder permissions may become incorrect and inaccurate. To repair file and folder permissions, follow these steps:
Article ID: 884403 - Last Review: October 6, 2011 - Revision: 2.0
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