Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
"USB Controller Bandwidth Exceeded" error message when you stream video through a USB camera
Article ID: 884470 - View products that this article applies to.
When you try to use a universal serial bus (USB) camera to stream video, you may receive an error message that is similar to the following:
USB Controller Bandwidth Exceeded
This issue may occur if you add USB devices to a USB hub while you stream video with a USB camera that is connected to the same USB hub.
When a USB camera begins to stream video, the camera reserves as much bandwidth as possible to improve the quality of the video stream. After this bandwidth has been allocated to the USB camera for streaming purposes, the bandwidth is no longer available for any new devices that are attached.
Note This issue is caused by a design limitation of USB technology. It does not indicate a specific problem with your computer's hardware.
To work around this issue, use one or more of the following methods:
For more information about how to troubleshoot USB in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310575/ )Advanced troubleshooting tips for general USB problems in Windows XP
Article ID: 884470 - Last Review: September 4, 2009 - Revision: 2.0