Article ID: 884487 - Last Review: December 26, 2006 - Revision: 2.5

A chapter does not play when you click it in some WMV HD DVD disks in Windows Media Player

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

On a computer that is running Microsoft Windows XP with Service Pack 2 (SP2), or on a computer that has security update 834707 (MS04-038) installed, when you click to play a chapter in some Windows Media High Definition Video (WMV HD) DVD disks in Microsoft Windows Media Player, the chapter does not play.
Back to the top

WORKAROUND

To work around this issue, press ENTER after you click the chapter that you want to play.

If you use Microsoft Windows XP Media Center Edition with Service Pack 2 (SP2), you can use your remote control to select the chapter that you want to play.
Back to the top

MORE INFORMATION

For more information about WMV HD, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/musicandvideo/hdvideo/hdvideo.aspx (http://www.microsoft.com/windows/windowsmedia/musicandvideo/hdvideo/hdvideo.aspx)
Back to the top
APPLIES TO
  • Microsoft Windows Media Player 9 Series
  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows XP Professional Service Pack 2 (SP2)
  • Microsoft Windows XP Home Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Media Center Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Tablet PC Edition 2005
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
Back to the top
Keywords: 
kbtshoot kbprb KB884487
Back to the top