A chapter does not play when you click it in some WMV HD DVD disks in Windows Media Player

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Article ID: 884487 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Microsoft Windows XP with Service Pack 2 (SP2), or on a computer that has security update 834707 (MS04-038) installed, when you click to play a chapter in some Windows Media High Definition Video (WMV HD) DVD disks in Microsoft Windows Media Player, the chapter does not play.

WORKAROUND

To work around this issue, press ENTER after you click the chapter that you want to play.

If you use Microsoft Windows XP Media Center Edition with Service Pack 2 (SP2), you can use your remote control to select the chapter that you want to play.

MORE INFORMATION

For more information about WMV HD, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/musicandvideo/hdvideo/hdvideo.aspx

Properties

Article ID: 884487 - Last Review: December 26, 2006 - Revision: 2.5
APPLIES TO
  • Microsoft Windows Media Player 9 Series
  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows XP Professional Service Pack 2 (SP2)
  • Microsoft Windows XP Home Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Media Center Edition Service Pack 2 (SP2)
  • Microsoft Windows XP Tablet PC Edition 2005
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
Keywords: 
kbtshoot kbprb KB884487

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