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FIX: Event ID 5701 and Event ID 5699 are logged in the Application log in BizTalk Server 2004

Article ID: 884565 - View products that this article applies to.

SYMPTOMS

On a computer that is running Microsoft BizTalk Server 2004, both of the following events may be logged in the Application log:

Event Type: Error
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5701
Description: The Messaging Engine encountered an error "The instance is no longer valid. No operations can be performed on an instance after dehydration or completion of that instance. " while deleting one or more messages from the host queue.

Event Type: Warning
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5699
Description: The Messaging Engine was unable to write tracking data for one or more outbound messages HRESULT:"c0c01b05".

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CAUSE

This problem occurs if a deadlock condition occurs in Microsoft SQL Server 2000. In BizTalk Server 2004, a race condition may occur during the message dequeuing process. This race condition could lead to a thread deadlock condition in SQL Server 2000.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for BizTalk Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

888751

(http://support.microsoft.com/kb/888751/ )

How to obtain the latest BizTalk Server 2004 service pack

Hotfix information

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   ----------------------------------------------------------------------------
   12-Aug-2004  02:27  3.0.5327.0  217,088  Microsoft.xlangs.biztalk.engine.dll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

Hotfix installation information

This hotfix is only intended to resolve the race condition that is mentioned in the "Cause" section. Do not install this hotfix to try to resolve other issues that you might experience, such as a low-latency issue.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in BizTalk Server 2004 Service Pack 1.

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