Article ID: 884590 - Last Review: January 13, 2012 - Revision: 2.0

You receive a "Stop error code 0x000000D1" message when you back up data to a tape device on a computer that is running Windows Server 2003, Windows XP, or Windows 2000

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SYMPTOMS

When you back up data to a tape device on a computer that has a MegaRAID controller and that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, you receive a Stop error message that is similar to the following:

Stop 0x000000D1 (parameter1, parameter2, parameter3, parameter4)
Scsiport.sys

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CAUSE

This issue occurs if the tape device is connected to the MegaRAID controller and the firmware for the MegaRAID controller overwrites certain data that the miniport driver uses.

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RESOLUTION

To resolve this issue, contact your hardware vendor to obtain an appropriate firmware update for the MegaRAID controller.

For information about your hardware manufacturer, visit the following Web site:

http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)

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MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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