Article ID: 884824 - Last Review: August 29, 2006 - Revision: 1.7 You receive the "A required installation file SKU0A4.CAB could not be found" error message when you try to update Office 2003 programsOn This PageSYMPTOMSIf the Microsoft Office 2003 Web Components are installed on your computer when you try to update your Microsoft Office 2003 programs from the Microsoft Office Update Web site or from the Microsoft Download Center, you receive the following error message: Installation Error: File not Found A required installation file SKU0A4.CAB could not be found. Original Installation Source Required: Your Microsoft Office 2003 Web Components installation source has been corrupted or removed. You will need to download Microsoft Office 2003 Web Components again or reinstall from your original media. CAUSEThis behavior may occur when one of the following conditions is true:
WORKAROUNDTo work around this behavior, use one of the following methods depending on your situation. Method 1: If you installed the Office 2003 Web Components from the Microsoft Download CenterIf you installed the Office 2003 Web Components from the Microsoft Download Center, you cannot provide the original installation source. To work around this behavior, follow these steps:
Method 2: If you installed the Office 2003 Web Components from the Office 2003 CD-ROMIf you installed the Office 2003 Web Components from the Office 2003 CD-ROM, insert your original Office 2003 program CD that you used to install Office 2003, and then click OK at the time that you receive the error message that is mentioned in the "Symptoms" section.MORE INFORMATIONWhen you install an Office 2003 program, the Setup program copies the source files from the Office 2003 program to the following folder on an available local hard disk drive unless there is low disk space: drive:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9 For additional information about the Local Install Source feature, click the following article number to view the article in the Microsoft Knowledge Base: 830168
(http://support.microsoft.com/kb/830168/
)
Frequently asked questions about the local install source feature in Office 2003
For additional information about a similar problem, click the following article number to view the article in the Microsoft Knowledge Base:
875556
(http://support.microsoft.com/kb/875556/
)
"Installation Error: File not Found" error message when you try to update Office 2003 programs from the Office Update Web site
APPLIES TO
| Article Translations
|
Back to the top
