Article ID: 885003 - Last Review: December 4, 2007 - Revision: 1.1 The Host Integration Server 2004 Transaction Integrator (TI) Manager does not open after the Windows Server name is changedSYMPTOMSWhen the Microsoft Windows Server name is changed after Microsoft Host Integration Server 2004 Transaction Integrator (TI) has been installed and configured, the TI Manager does not open and you receive the following error messages: An error has occured in CHipTree::OnItemExpand
An unexpected error has occured in function CHipTree::OnItemExpand An error has occured in CHipTree::OnInitView An unexpected error has occured in function CHipTree::OnInitView CAUSEThis problem occurs because the MSHIS60_HIP database has not been updated with the new server name. RESOLUTIONTo resolve this issue, you must manually update the database that TI uses to retrieve the server name.
To do this, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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