Article ID: 885184 - Last Review: June 23, 2005 - Revision: 1.3

You receive an error message when you try to access a shared folder on a network computer that is running Windows XP Home Edition

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SYMPTOMS

When you try to access a shared folder on a network computer that is running Microsoft Windows XP Home Edition, the shared folder is not accessible. You receive the following error message:
\\sharename is not accessible. You might not have permission to use this network resource. Logon failure. The user has not been granted the requested logon type at this computer.
The computer that is sharing the folder may be shown as an available computer in My Network Places, but the folder is not accessible.

CAUSE

This issue may occur when all of the following conditions are true:
  • You upgraded the network computer to Windows XP Home Edition from an earlier version of Windows.
  • The option to share the folder is not selected on the computer that contains the shared folder.

RESOLUTION

To resolve this issue, run the Network Setup Wizard on the computer that contains the shared folder. To run the Network Setup Wizard, click Start, click Control Panel, click Network and Internet Connections, and then click Set up a home or small office network.

Note You cannot run the Network Setup Wizard if your computer is joined to a domain.

For information about the Network Setup Wizard, click Start, click Help and Support, type network setup wizard in the Search box, and then click Start searching.

MORE INFORMATION

For additional information about the Network Setup Wizard in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
308522  (http://support.microsoft.com/kb/308522/ ) Description of the Network Setup Wizard in Windows XP


For more information about how to share a folder on a network in Windows XP, click Start, click Help and Support, type share a folder in the Search box, and then click Start searching.

APPLIES TO
  • Microsoft Windows XP Home Edition
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