Article ID: 885859 - View products that this article applies to.
When you try to add a user to a group in Microsoft Windows XP, you receive the following error message and the user is not added to the group:
Local Users and Groups
The following error occurred while attempting to read the properties for the user UserName:
The Server service is not started.
This issue may occur when the Server service is not running or is not installed.
To work around this issue, try the following methods in the order they are listed and check to see if the issue is resolved after you complete each method.
Method 1Start the Server service. To do this, follow these steps:
Method 2If the Server Service is not listed, install File and Print Sharing for Microsoft Networks. To do this, follow these steps:
Method 3If File and Print Sharing for Microsoft Networks cannot be installed in the environment, manually add the user to the appropriate group. To do this, follow these steps: