Select the product you need help with

Other computers on the network cannot connect to your Windows XP Service Pack 2-based DHCP client computer after you log on to a network that is running the DHCP Server service

Article ID: 885865 - View products that this article applies to.

SYMPTOMS

When you use a Microsoft Windows XP Service Pack 2 (SP2)-based computer to log on to a network that is running the DHCP Server service, your computer may not register the fully qualified domain name (FQDN) with the DNS server. Therefore, other computers on the network cannot connect with the Windows XP SP2-based computer.

Note This problem is more likely to occur when you use a virtual private network (VPN) and when you use a dial-up connection to connect to your network.

Back to the top | Give Feedback

CAUSE

This problem occurs because the DHCP client in Windows XP SP2 uses the remote procedure call (RPC) mechanism to handle DHCP address change notifications. Earlier versions of Windows XP use a named pipe mechanism.

Back to the top | Give Feedback

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   27-Sep-2004  23:04  5.1.2600.2524     111,104  Dhcpcsvc.dll

Back to the top | Give Feedback