You may receive an error message when you revise and then save a file that has a DBCS file name in Windows Server 2003 or in Windows 2000

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Article ID: 885871 - View products that this article applies to.
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SYMPTOMS

When you revise and then save a file that has a double-byte character set (DBCS) file name in Microsoft Windows Server 2003 or in Microsoft Windows 2000, you may receive an error message that states that the file is corrupted. However, you can still access this file.

When you run the chkdsk command on the disk that contains the corrupted file, you receive an error message that is similar to the following message:
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk might report errors when no corruption is present.
 
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Correcting minor file name errors in file 31.
Correcting minor file name errors in file 34.
Deleting index entry <Filename>.DOC in index $I30 of file 29.
Deleting index entry <Filename>.doc in index $I30 of file 29.
Deleting index entry <Filename>.XLS in index $I30 of file 29.
Deleting index entry <Filename>.xls in index $I30 of file 29.
Index verification completed.
Errors found. CHKDSK cannot continue in read-only mode.
Additionally, the following event is recorded in the System log in Event Viewer:
Event Type: Error
Event Source: NTFS
Event Category: Disk
Event ID: 55
Date: <date>
Time: <time>
User: N/A
Computer: <computer name>
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.

RESOLUTION

Windows Server 2003

Service pack information

To resolve this issue, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Windows 2000

Microsoft is researching this problem and will post more information in this article when the information becomes available.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in Windows Server 2003 Service Pack 1 (SP1).

Properties

Article ID: 885871 - Last Review: November 1, 2006 - Revision: 2.2
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
atdownload kbwinserv2003sp1fix kberrmsg kbfix kbbug KB885871

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