Article ID: 885880 - View products that this article applies to.
Microsoft has released the Word 2003 post-Service Pack 1 hotfix package for Microsoft Office Word 2003. This article describes the following items about the hotfix package:
This article describes the Microsoft Office Word 2003 issues that are fixed in the Word 2003 hotfix package that is dated September 27, 2004.
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/886791/ )Description of the Word 2003 post-Service Pack 1 hotfix package: October 1, 2004
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Microsoft Windows Installer MSP file information:
Date Time Size File name -------------------------------------------------------- 27-Sep-2004 23:06 9,304,064 Winwordff.msp (Full-File/Administrative) 27-Sep-2004 21:24 2,506,240 Winwordop.msp (Optimized)
After you install the hotfix, the global version of this fix has the file attribute (or a later file attribute) that is listed in the following table:
Date Time Version Size File name -------------------------------------------------------- 24-Sep-2004 07:32 11.0.6406.0 12,050,120 Winword.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates