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A message that exceeds the configured size limit is sent to a server that is running Exchange 2000 Server
Article ID: 885917 - View products that this article applies to.
Consider the following scenario. In Microsoft Office Outlook 2003, a user sends a message that exceeds the configured size limit on a server that is running Microsoft Exchange 2000 Server. Although the message exceeds the configured size limit, the message is sent to the Exchange server if one of the following conditions is true:
When a message that exceeds the configured size limit is sent to the Exchange server, you may experience the following behavior:
To resolve this problem, apply hotfix 885917 to the Exchange server. To enable the new behavior in Outlook 2003, apply Microsoft Office 2003 Service Pack 2 (SP2) to the Outlook 2003 client computers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924After you apply Office 2003 SP2 to the Outlook client computers, Outlook users experience the following behavior when they send messages. Note that the following behavior occurs when Outlook 2003 is configured to use cached mode, to use offline mode, or to use a .pst file as the delivery location:
(http://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must install Microsoft Exchange 2000 Server Service Pack 3 (SP3), before you install the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301378/ )How to obtain the latest Exchange 2000 Server service pack
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, the Microsoft Exchange Information Store Service and all dependent services are restarted.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Exchange servers that have hotfix 885917 applied expose two new read-only MAPI properties that contain size-limit information. The newly exposed properties are the PR_PROHIBIT_SEND_QUOTA property and the PR_MAX_SUBMIT_MESSAGE_SIZE property.
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages
For more information about a hotfix that resolves a similar problem in Microsoft Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/894795/ )A message that exceeds the configured size limit is sent to a server that is running Exchange Server 2003
Article ID: 885917 - Last Review: October 9, 2011 - Revision: 2.0