Article ID: 886010 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
In a mixed-version hierarchy, Microsoft System Management Server (SMS) clients do not work as you expect, and the clients become orphaned. This symptom occurs if the following conditions are true:
This problem occurs if there is an SMS 2.0 and an SMS 2003 hierarchy in the same domain and the following conditions are true:
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To recover a client computer that has this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Logon points are not supported in SMS 2003. Before you upgrade an SMS 2.0 site to SMS 2003, you must disable Windows Networking Logon Discovery and Windows Networking Logon Client Installation. This process takes some time because it involves replication between domain controllers that are designated for Windows Networking Logon Client Installation, or Windows Networking Logon Discovery, or both. Do not continue with the upgrade until you make sure that the logon points are removed
For more information, see the "Preparing a Site for Upgrade" section in Chapter 14, "Upgrading to SMS 2003" in the Microsoft Systems Management Server 2003 Concepts, Planning, and Deployment Guide.
To obtain the most current version of the product documentation and additional technical reference material for SMS 2003, visit the following Microsoft Web site:
Contact us for more help
Connect with Answer Desk for expert help.