"(Standard CD-ROM drives)" or "(Standard disk drives)" appears for the CD-ROM and Disk manufacturer information in the hardware inventory for a Systems Management Server 2003 client

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Article ID: 886088 - View products that this article applies to.
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SYMPTOMS

In a hardware inventory for a Microsoft Systems Management Server (SMS) 2003 client, the CD-ROM and Disk manufacturer information that appears is similar to the following:
  • (Standard CD-ROM drives)
  • (Standard disk drives)
The actual manufacturer information is not included.

CAUSE

This issue occurs if the Microsoft Windows Management Instrumentation (WMI) provider for the CD-ROM object or for the Disk object does not return information when you query for the manufacturer property.

WORKAROUND

To work around this issue, enable the caption property in the Sms_def.mof file. Frequently, the caption property will contain the manufacturer information. By default, the caption property for CD-ROM objects and for Disk objects is not inventoried.

To enable the inventory of the caption property for CD-ROM objects and for Disk objects, follow these steps:
  1. Click Start, point to Programs, point to Accessories, and then click Notepad.
  2. On the File menu, click Open. Locate and then open the Sms_def.mof file. This file is located in the Drive:\Sms\Inboxes\Clifiles.src\Hinv folder.
  3. Locate the following section of the Sms_def.mof file.
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("CD-ROM"),
      SMS_Class_ID   ("MICROSOFT|CDROM|1.0") ]
    
    class Win32_CDROMDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)     ] 
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (FALSE)     ]  
            string     Caption;
  4. For the caption property of the CD-ROM object, change FALSE to TRUE. After you modify the file, this section of the Sms_def.mof file appears as follows.
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("CD-ROM"),
      SMS_Class_ID   ("MICROSOFT|CDROM|1.0") ]
    
    class Win32_CDROMDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)     ] 
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (TRUE)     ]  
            string     Caption;
  5. Locate the following section of the Sms_def.mof file.
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("Disk"),
      SMS_Class_ID   ("MICROSOFT|DISK|1.0") ]
    
    class Win32_DiskDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)      ]  
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint32     BytesPerSector;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (FALSE)     ]  
            string     Caption;
  6. For the caption property of the Disk object, change FALSE to TRUE. After you modify the file, this section of the Sms_def.mof file appears as follows:
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("Disk"),
      SMS_Class_ID   ("MICROSOFT|DISK|1.0") ]
    
    class Win32_DiskDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)      ]  
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint32     BytesPerSector;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (TRUE)     ]  
            string     Caption;
  7. On the File menu, click Save, and then exit Notepad.

MORE INFORMATION

Frequently, manufacturer information is available in the caption property. However, SMS 2003 hardware inventory relies on how the device manufacturer has implemented the WMI provider.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
199318 How SMS uses the Sms_def.mof in hardware inventory
840679 Systems Management Server 2003 clients may not report new hardware inventory data after you modify or extend the Sms_def.mof file

Properties

Article ID: 886088 - Last Review: October 27, 2006 - Revision: 1.2
APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbtshoot kbsmsprovider kbsmsinventory kbsmsadmin kbwinservperf kbmgmtservices KB886088

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