FIX: HTML placeholder control displays a red "X" instead of the control and the content in Content Management Server 2002

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SYMPTOMS

After you install the hotfix that is documented in the following Microsoft Knowledge Base article, a problem occurs:

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

821969 (http://support.microsoft.com/kb/821969/ ) MCMS 2002 ActiveX control is not compliant with HTML 4.01

Authors who are members of the Microsoft Content Management Server 2002 Users group can modify a page. However, the HTML placeholder control displays a red "X" instead of the control and the content. Additionally, you cannot see the Author toolbar.

Users who are members of the Content Management Server 2002 Administrators group do not have this problem.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Content Management Server 2002 Service Pack 1a

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Oct-2004  22:57                      9,262  Console.js
   19-Oct-2004  22:54                     24,299  Emitterthineditie_activex
   19-Oct-2004  22:53  5.0.4526.0        156,352  Ncbmprdr.dll
   19-Oct-2004  22:57                    230,156  Nrdhtml.cab
   19-Oct-2004  22:58  5.0.0.4484        106,587  Webcontrol.exe

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