Article ID: 886301 - Last Review: November 14, 2007 - Revision: 1.7 Halo: Combat Evolved: The game unexpectedly quits before the intro movie or you receive the “A problem occurred initializing Direct3D” error messageSYMPTOMSMicrosoft has identified a potential incompatibility between
Microsoft Halo: Combat Evolved and Microsoft Windows XP Service Pack 2 (SP2) on
high-end video cards with 256 megabytes (MB) of onboard RAM. This
incompatibility may cause
Halo: Combat Evolved to unexpectedly quit
immediately after you start the program,
but before the logo movies play. Computers that can
continue beyond this point are unaffected by this problem and will not benefit
from this fix. Additionally, you may receive the following error message after Halo: Combat Evolved quits: A problem occurred initializing Direct3D. Hardware acceleration maybe disabled, please run DXDIAG RESOLUTIONTo resolve this problem, download and install the Halo for
Windows v1.05 Hotfix or a later version. To do this, visit the following
Microsoft Web site: http://www.microsoft.com/games/halo/downloads.aspx
(http://www.microsoft.com/games/halo/downloads.aspx)
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