Article ID: 886679 - Last Review: July 24, 2007 - Revision: 4.10

A printer connection that is bridged between Windows 98 and Windows Server 2003 or Windows 2000 Server stops working

Hotfix download is availableHotfix Download Available
View and request hotfix downloads
View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

On This Page

Expand all | Collapse all

SYMPTOMS

In Microsoft Windows Server 2003 or Microsoft Windows 2000 Server, a bridged printer connection that you created occasionally stops working. In Windows Server 2003 and in Windows 2000 Server, you can create a connection to a printer that is shared on a Microsoft Windows 98-based client computer. You can then share this printer connection to other client computers. This configures a "bridged connection" between the client computers in your organization and the shared printer.
Back to the top

CAUSE

This problem occurs if one of the following conditions is true:
  • You install the hotfix that is described in the following Microsoft Knowledge Base article:
    822553  (http://support.microsoft.com/kb/822553/ ) You experience slow printer performance on a clustered print server in Windows Server 2003
  • You do not install the KB822553 hotfix, but you have more than 20 bridged printer connections created on the Windows Server 2003-based or Windows 2000 Server-based computer.
If one of these conditions exist, client computers may not be able to use certain bridged printer connections. However, this affects bridged printer connections randomly. If you print a test page to the affected printer from the Windows Server 2003-based or Windows 2000 Server-based computer, that printer connection starts to work again. However, in this scenario, a different bridged printer connection may stop working.

There is a problem in the Windows Server 2003 and Windows 2000 Server component that handles remote printer name caching. This problem appears in a scenario where you configure bridged printer connections.
Back to the top

RESOLUTION

Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required to install this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces 822553.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003 32-bit versions
   Date         Time   Version       Size    File name
   ------------------------------------------------------
   04-Oct-2004  23:26  5.2.3790.220  81,920  Spoolss.dll
   04-Oct-2004  23:26  5.2.3790.220  96,768  Win32spl.dll


Windows Server 2003 64-bit versions
   Date         Time   Version       Size     File name     Platform
   -----------------------------------------------------------------
   04-Oct-2004  23:22  5.2.3790.220  234,496  Spoolss.dll   IA-64
   04-Oct-2004  23:22  5.2.3790.220  275,456  Win32spl.dll  IA-64
Back to the top

Windows 2000 Server

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required to install this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version             Size  File name
   ----------------------------------------------------------
   17-Jun-2004  23:05  5.0.2195.6951     46,352  Basesrv.dll
   21-Sep-2003  00:45  5.0.2195.6824    236,304  Cmd.exe
   24-Feb-2005  05:24  0.2.0.2          138,000  Faxui.dll
   17-Jun-2004  23:05  5.0.2195.6945    231,184  Gdi32.dll
   17-Jun-2004  23:05  5.0.2195.6946    712,464  Kernel32.dll
   24-Feb-2005  05:24  5.0.2195.7034    258,832  Localspl.dll
   24-Mar-2004  02:17  5.0.2195.6898     37,136  Mf3216.dll
   24-Mar-2004  02:17  5.0.2195.6824     54,544  Mpr.dll
   17-Jun-2004  23:05  5.0.2195.6928    335,120  Msgina.dll
   24-Mar-2004  02:17  5.0.2195.6892     90,264  Rdpwd.sys
   07-Feb-2005  05:35  5.0.2195.7026  6,301,696  Sp3res.dll
   24-Feb-2005  05:24  5.0.2195.7034     80,656  Spoolss.dll
   29-Dec-2004  09:14  5.0.2195.7017    380,688  User32.dll
   05-Aug-2003  22:14  5.0.2195.6794    385,808  Userenv.dll
   24-Dec-2004  17:23  5.0.2195.7013  1,633,616  Win32k.sys
   24-Feb-2005  05:24  5.0.2195.7034     88,336  Win32spl.dll
   24-Aug-2004  22:59  5.0.2195.6970    182,544  Winlogon.exe
   17-Jun-2004  23:05  5.0.2195.6946    244,496  Winsrv.dll
   17-Jun-2004  23:05  5.0.2195.6946    712,464  Kernel32.dll
   24-Dec-2004  17:23  5.0.2195.7013  1,633,616  Win32k.sys
   17-Jun-2004  23:05  5.0.2195.6946    244,496  Winsrv.dll
   24-Feb-2005  06:21                    13,302  Kb886679.cat
   16-Feb-2005  01:42  6.1.22.0         371,936  Updspapi.dll
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Back to the top
APPLIES TO
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Server
Back to the top
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB886679
Back to the top