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FIX: You may receive an “Analysis Server Error: Connection to the server is lost” error message during an incremental update of a changing dimension in SQL Server 2000 Analysis Services

Article ID: 886761 - View products that this article applies to.

Bug #: 14463 (Plato 7x)

SYMPTOMS

In Microsoft SQL Server 2000 Analysis Services, when you perform an incremental update of a changing dimension, you may receive an error message that is similar to the following:

Analysis Server Error: Connection to the server is lost
Rolling back transaction in Database 'Database Name'
Connection to the server is lost

An error message that is similar to the following may appear in the Event Viewer Application log on the Analysis Services server:

Event Type: Error
Event Source: MSSQLServerOLAPService
Event Category: Server
Event ID: 117
Date: Date of Event
Time: Time of Event
User: N/A
Computer: Analysis Server Computer Name
Description: Unexpected fatal error occurred. Attempting to restart server.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211

(http://support.microsoft.com/kb/290211/ )

How to obtain the latest SQL Server 2000 service pack

Hotfix information

Prerequisites

This hotfix requires Microsoft SQL Server 2000 Analysis Services Service Pack 3 (SP3).

Restart information

You do not have to restart your computer after you apply this hotfix.

Registry information

None.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 Analysis Services 32-bit version

Date          Time    Version      Size       File name
----------------------------------------------------------
07-Oct-2004   22:25   8.0.981.0     221,760   Msmdcb80.dll 
07-Oct-2004   22:25   8.0.0.981   4,063,808   Msmddo80.dll 
07-Oct-2004   22:25   8.0.981.0   1,036,864   Msmdgd80.dll 
07-Oct-2004   22:25   8.0.981.0     172,608   Msmdpump.dll 
07-Oct-2004   22:25   8.0.0.981   9,642,564   Msmdsgn80.dll 
07-Oct-2004   22:25   8.0.981.0   2,089,552   Msolap80.dll 
07-Oct-2004   20:58   8.0.981.0     446,524   Msmdsgn.rll
07-Oct-2004   20:19   8.0.981.0     213,068   Msolap80.rll

SQL Server 2000 Analysis Services 64-bit version

Date          Time    Version      Size       File name
----------------------------------------------------------
07-Oct-2004   23:52   8.0.981.0   5,529,088   Msmdcb80.dll 
07-Oct-2004   23:52   8.0.981.0   5,837,824   Msmdgd80.dll 
07-Oct-2004   23:53   8.0.981.0   5,168,128   Msmdpump.dll 
07-Oct-2004   23:52   8.0.981.0   6,032,896   Msmdsrv.exe 
07-Oct-2004   23:53   8.0.981.0   6,707,200   Msolap80.dll 
07-Oct-2004   22:34   8.0.981.0     201,728   Msolap80.rll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

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STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

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