Article ID: 886992 - Last Review: December 4, 2007 - Revision: 1.3
Software updates that prevent certain MS04-028 security updates from installing correctly
The Microsoft Office XP, Microsoft Visio 2002, and Microsoft Project 2002 security updates that are listed in the following Microsoft security bulletin may appear to install correctly on your Microsoft Windows Service Pack 2 (SP2)-based computer:
However, the installation of the original versions of these updates that were released on September 14, 2004 may not have completed successfully if you previously installed one of the updates for Office XP, Visio 2002, or Microsoft Project 2002 that are listed in the "More Information" section.
For additional information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:
885876
(http://support.microsoft.com/kb/885876/
)
Important information that you must know about the MS04-028 security updates if you are using Windows XP Service Pack 2
For additional information about the Microsoft Office XP, Microsoft Visio 2002, and Microsoft Project 2002 security updates that are listed in the Microsoft Security Bulletin MS04-028, click the following article numbers to view the articles in the Microsoft Knowledge Base:
832332
(http://support.microsoft.com/kb/832332/
)
Description of the Office XP security update: October 12, 2004
831932
(http://support.microsoft.com/kb/831932/
)
Description of the Visio 2002 security update: October 12, 2004
831931
(http://support.microsoft.com/kb/831931/
)
Description of the Microsoft Project 2002 security update: October 12, 2004
The following list contains the known updates that may cause this problem.
Microsoft Access 2002 software updates
Knowledge Base article number Update package name 827983
(http://support.microsoft.com/kb/827983/EN-US/
)
Officexpkb827983 833864
(http://support.microsoft.com/kb/833864/EN-US/
)
Officexpkb833864enu 841365
(http://support.microsoft.com/kb/841365/EN-US/
)
Officexpkb841365deu, Officexpkb841365enu, Officexpkb841365esn, Officexpkb841365fra, Officexpkb841365ita, Officexpkb841365jpn 842780
(http://support.microsoft.com/kb/842780/EN-US/
)
Officexpkb842780
Microsoft Excel 2002 software updates
Knowledge Base article number Update package name 829348
(http://support.microsoft.com/kb/829348/EN-US/
)
Officexpkb829348 832354
(http://support.microsoft.com/kb/832354/EN-US/
)
Officexpkb832354dan 834713
(http://support.microsoft.com/kb/834713/EN-US/
)
Officexpkb834713 841366
(http://support.microsoft.com/kb/841366/EN-US/
)
Officexpkb841366 843197
(http://support.microsoft.com/kb/843197/EN-US/
)
Officexpkb843197 867806
(http://support.microsoft.com/kb/867806/EN-US/
)
Officexpkb867806 870751
(http://support.microsoft.com/kb/870751/EN-US/
)
Officexpkb870751 873323
(http://support.microsoft.com/kb/873323/EN-US/
)
Oficexpkb873323glb
Microsoft PowerPoint 2002 software updates
Knowledge Base article number Update package name 830007
(http://support.microsoft.com/kb/830007/EN-US/
)
Officexpkb830007 843599
(http://support.microsoft.com/kb/843599/EN-US/
)
Officexpkb843599 867812
(http://support.microsoft.com/kb/867812/EN-US/
)
Officexpkb867812 870768
(http://support.microsoft.com/kb/870768/EN-US/
)
Officexpkb870768glb
Microsoft Word 2002 software updates
Knowledge Base article number Update package name 830807
(http://support.microsoft.com/kb/830807/EN-US/
)
Officexpkb830807 832896
(http://support.microsoft.com/kb/832896/EN-US/
)
Officexpkb832896ita 838343
(http://support.microsoft.com/kb/838343/EN-US/
)
Officexpkb838343enu 841540
(http://support.microsoft.com/kb/841540/EN-US/
)
Officexpkb841540 842319
(http://support.microsoft.com/kb/842319/EN-US/
)
Officexpkb842319 842522
(http://support.microsoft.com/kb/842522/EN-US/
)
Officexpkb842522 843182
(http://support.microsoft.com/kb/843182/EN-US/
)
Officexpkb843182 843610
(http://support.microsoft.com/kb/843610/EN-US/
)
Officexpkb843610 871251
(http://support.microsoft.com/kb/871251/EN-US/
)
Officexpkb871251glb 873328
(http://support.microsoft.com/kb/873328/EN-US/
)
Officexpkb873328glb 873341
(http://support.microsoft.com/kb/873341/EN-US/
)
Officexpkb873341glb
Microsoft Office XP software updates
Knowledge Base article number Update package name 829349
(http://support.microsoft.com/kb/829349/EN-US/
)
Officexpkb829349 830005
(http://support.microsoft.com/kb/830005/EN-US/
)
Officexpkb830005nld 830814
(http://support.microsoft.com/kb/830814/EN-US/
)
Officexpkb830814ita 832668
(http://support.microsoft.com/kb/832668/EN-US/
)
Officexp-kb832668-fullfile-jpn, Officexp-kb832670-fullfile-cht, Officexp-kb832670-fullfile-zhh, Officexp-kb832670-fullfile-chs, Officexp-kb832670-fullfile-kor, Officexp-kb832670-client-chs, Officexp-kb832670-client-cht, Officexp-kb832670-client-jpn, Officexp-kb832670-client-kor, Officexp-kb832670-client-zhh 833858
(http://support.microsoft.com/kb/833858/EN-US/
)
Officexp-kb833858-fullfile-hun, Officexp-kb833858-fullfile-enu, Officexp-kb833858-fullfile-CHS, Officexp-kb833858-fullfile-deu, 834710
(http://support.microsoft.com/kb/834710/EN-US/
)
Officexpkb834710sve 835216
(http://support.microsoft.com/kb/835216/EN-US/
)
Officexpkb835216hun 835710
(http://support.microsoft.com/kb/835710/EN-US/
)
OfficeXPKB835710InitialJPN 837820
(http://support.microsoft.com/kb/837820/EN-US/
)
Officexpkb837820rus 839655
(http://support.microsoft.com/kb/839655/EN-US/
)
Officexpkb839655deu 840992
(http://support.microsoft.com/kb/840992/EN-US/
)
Officexpkb840992 840993
(http://support.microsoft.com/kb/840993/EN-US/
)
Officexpkb840993 841367
(http://support.microsoft.com/kb/841367/EN-US/
)
Officexpkb841367 843598
(http://support.microsoft.com/kb/843598/EN-US/
)
Officexpkb843598 843604
(http://support.microsoft.com/kb/843604/EN-US/
)
Officexpkb843604
Microsoft Outlook 2002 software updates
Knowledge Base article number Update package name 829346
(http://support.microsoft.com/kb/829346/EN-US/
)
Officexpkb829346 832875
(http://support.microsoft.com/kb/832875/EN-US/
)
Officexpkb832875enu 832895
(http://support.microsoft.com/kb/832895/EN-US/
)
Officexpkb832895deu, Officexpkb832895enu, Officexpkb832895esn, Officexpkb832895nld 833861
(http://support.microsoft.com/kb/833861/EN-US/
)
Officexpkb833861fra 834715
(http://support.microsoft.com/kb/834715/EN-US/
)
Officexpkb834715 835729
(http://support.microsoft.com/kb/835729/EN-US/
)
Officexpkb835729jpn 837007
(http://support.microsoft.com/kb/837007/EN-US/
)
Officexpkb837007enu 841541
(http://support.microsoft.com/kb/841541/EN-US/
)
Officexpkb841541 841807
(http://support.microsoft.com/kb/841807/EN-US/
)
Officexpkb841807enu, Officexpkb841807fin, Officexpkb841807sve 841879
(http://support.microsoft.com/kb/841879/EN-US/
)
Officexpkb841879 842271
(http://support.microsoft.com/kb/842271/EN-US/
)
Officexpkb842271enu 842529
(http://support.microsoft.com/kb/842529/EN-US/
)
Officexpkb842529 842788
(http://support.microsoft.com/kb/842788/EN-US/
)
Officexpkb842788 843195
(http://support.microsoft.com/kb/843195/EN-US/
)
Officexpkb843195 867809
(http://support.microsoft.com/kb/867809/EN-US/
)
Officexpkb867809 867821
(http://support.microsoft.com/kb/867821/EN-US/
)
Officexpkb867821enu 870771
(http://support.microsoft.com/kb/870771/EN-US/
)
Officexpkb870771enu 870778
(http://support.microsoft.com/kb/870778/EN-US/
)
Officexpkb870778glb 873336
(http://support.microsoft.com/kb/873336/EN-US/
)
Officexpkb873336glb 873338
(http://support.microsoft.com/kb/873338/EN-US/
)
Officexpkb873338enu 873347
(http://support.microsoft.com/kb/873347/EN-US/
)
Officexpkb873347glb 873358
(http://support.microsoft.com/kb/873358/EN-US/
)
Officexpkb873358glb 873367
(http://support.microsoft.com/kb/873367/EN-US/
)
Officexpkb873367glb
Microsoft Visio 2002 software updates
Knowledge Base article number Update package name 831932
(http://support.microsoft.com/kb/831932/EN-US/
)
Visio2002-KB831932-FullFile-ENU, Visio2002-KB831932-FullFile-PTB, Visio2002-KB831932-FullFile-JPN, Visio2002-KB831932-FullFile-ESN, Visio2002-KB831932-FullFile-FRA, Visio2002-KB831932-FullFile-DEU, Visio2002-KB831932-FullFile-CHS, Visio2002-KB831932-FullFile-KOR 838897
(http://support.microsoft.com/kb/838897/EN-US/
)
Visio2002KB838897FullFile 841009
(http://support.microsoft.com/kb/841009/EN-US/
)
Visio2002KB841009FullFile
Microsoft Project 2002 Software Updates
Knowledge Base article number Update package name 831931
(http://support.microsoft.com/kb/831931/EN-US/
)
Project2002-KB831931-FullFile-KOR, Project2002-kb831931-fullfile-enu, Project2002-kb831931-fullfile-CHS, project2002-KB831931-FullFile-DEU, Project2002-kb831931-fullfile-rus, Project2002-kb831931-fullfile-csy, Project2002-KB831931-FullFile-JPN 830241
(http://support.microsoft.com/kb/830241/EN-US/
)
Project2002-kb830241-fullfile-enu.exe, Project2002-kb830241-fullfile-kor.exe, Project2002-KB830241-FullFile-JPN, Project2002-KB830241-FullFile-FRA, Project2002-KB830241-FullFile-DEU
APPLIES TO the operating system: Microsoft Windows XP Service Pack 2 (SP2) Microsoft Project 2002 Professional Edition Microsoft Project 2002 Standard Edition Microsoft Visio 2002 Professional Edition Microsoft Visio 2002 Standard Edition Microsoft Office XP Professional Edition Microsoft Office XP Small Business Edition Microsoft Office XP Standard Edition Microsoft Office XP Standard Edition for Students and Teachers Microsoft Office XP Developer Edition Microsoft Access 2002 Standard Edition Microsoft Excel 2002 Standard Edition Microsoft FrontPage 2002 Standard Edition Microsoft Outlook 2002 Standard Edition Microsoft PowerPoint 2002 Standard Edition Microsoft Word 2002 Standard Edition kbinfo kbtshoot kbsecurity KB886992
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