Article ID: 887211 - View products that this article applies to.
If you install a DivX-compatible player in Microsoft Windows XP Media Center Edition 2005, you may not be able to watch Live TV or to play DVD movies. In this scenario, Media Center may stop responding.
Some DivX-compatible players are not compatible with Media Center. These players can cause conflicts with Media Center that make your system unresponsive.
To work around this problem, you must restore your computer to a restoration point that existed before you installed the DivX-compatible player. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
DivX is a video codec that is created by DivXNetworks, Inc. DivX is used to compress large videos into small, compact files. DivX is sometimes confused with DIVX, a DVD rental system that was used at one time by the U.S. retailer Circuit City.
Technical support for Media CenterBecause Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.