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EmailArtigo: 887271 - Última revisão: segunda-feira, 26 de Novembro de 2007 - Revisão: 9.1 Problemas de suporte mais comuns da arquitectura cliente/servidor no Microsoft Exchange
Nesta páginaINTRODUÇÃOEste artigo lista os problemas identificados pelo suporte técnico da Microsoft como os problemas de suporte mais comuns da arquitectura cliente/servidor no Microsoft Exchange. Este artigo contém hiperligações para conteúdo relevante. Este artigo poderá conter hiperligações para conteúdo em inglês (ainda não traduzido). Este artigo resolve especificamente problemas dos segmentos de cliente Profissional e Premier nas seguintes áreas de produtos:
Mais Informação1. Microsoft Outlook1.1 Problemas de configuração e implementação828377
(http://support.microsoft.com/kb/828377/
)
Supported installation methods for deploying Office 2003
829898
(http://support.microsoft.com/kb/829898/
)
Support WebCast: Deploying Microsoft Office 2003 in an enterprise computing environment
"Overview of an Outlook deployment" no Resource Kit das edições do Office 2003:http://office.microsoft.com/pt-pt/assistance/HA011402511033.aspx
(http://office.microsoft.com/pt-pt/assistance/HA011402511033.aspx)
1.2 Resolução de problemas da chamada de procedimento remoto (RPC)839862
(http://support.microsoft.com/kb/839862/
)
How to troubleshoot the RPC Cancel Request dialog box in Outlook 2003 or in Outlook 2002
325930
(http://support.microsoft.com/kb/325930/
)
How to troubleshoot connectivity issues that are caused by RPC client protocol registry entries
830914
(http://support.microsoft.com/kb/830914/
)
É apresentada uma mensagem de erro "RPC não está correctamente configurado" quando está a utilizar uma conta de correio electrónico do Exchange Server e inicia o Outlook 2003
1.3 Problemas do modo do Exchange em cache e do livro de endereços offline870926
(http://support.microsoft.com/kb/870926/
)
Description of Outlook 2003 with Cached Exchange Mode in an Exchange Server 2003 environment
871132
(http://support.microsoft.com/kb/871132/
)
Exchange clients may download the whole offline Address Book when they try to download incremental offline Address Book changes in Outlook 2003
821299
(http://support.microsoft.com/kb/821299/
)
A sincronização demora mais que o previsto no modo de intercâmbio em cache
826252
(http://support.microsoft.com/kb/826252/
)
A folder that you created when Outlook is configured to use Exchange Cached Mode appears in Outlook, but you cannot view messages in that folder
823580
(http://support.microsoft.com/kb/823580/
)
How to configure how the Offline Address Book is downloaded when you use Outlook 2003 in Cached Exchange Mode
831124
(http://support.microsoft.com/kb/831124/
)
How to force Outlook 2003 to resolve proxy addresses and custom properties in Cached Mode
1.4 Problemas de segurança817878
(http://support.microsoft.com/kb/817878/
)
Os anexos permanecem na pasta de ficheiros temporários de segurança do Outlook quando encerra o Outlook 2003
287887
(http://support.microsoft.com/kb/287887/
)
Outlook 2003 and Outlook 2002 do not restrict access to attachments with an .eml file extension
290499
(http://support.microsoft.com/kb/290499/
)
OL2002: Informações para administradores sobre funcionalidades de segurança de correio electrónico
"Customizing security settings by using the Outlook Security Template" no Resource Kit das edições do Office 2003:http://office.microsoft.com/pt-pt/assistance/HA011402931033.aspx
(http://office.microsoft.com/pt-pt/assistance/HA011402931033.aspx)
"Configuring Outlook security features to help prevent viruses" no Resource Kit das edições do Office 2003:http://office.microsoft.com/pt-pt/assistance/HA011402911033.aspx
(http://office.microsoft.com/pt-pt/assistance/HA011402911033.aspx)
1.5 Problemas de regras826964
(http://support.microsoft.com/kb/826964/
)
Rules that you created in Outlook 2002 are not visible in Outlook 2003, but the rules are visible in OWA
826265
(http://support.microsoft.com/kb/826265/
)
Rules may become corrupted when you access them from multiple versions of Outlook
1.6 Problemas do calendário e pedidos de reuniões890436
(http://support.microsoft.com/kb/890436/
)
Como resolver problemas relacionados com compromissos em falta ou duplicados no Outlook
286166
(http://support.microsoft.com/kb/286166/
)
Outlook Calendar and Task reminders do not appear as expected in Outlook 2002 and Outlook 2003
872839
(http://support.microsoft.com/kb/872839/
)
Problemas corrigidos no Outlook 2003 pelo Office 2003 Service Pack 1
829217
(http://support.microsoft.com/kb/829217/
)
Considerations when you use the Delegate Access feature in Microsoft Outlook
"Outlook meeting requests: Essential do?s and don?ts" do
Web site Microsoft Office Online: http://office.microsoft.com/pt-pt/assistance/HA011276781033.aspx
(http://office.microsoft.com/pt-pt/assistance/HA011276781033.aspx)
1.7 Problemas de acesso delegado829217
(http://support.microsoft.com/kb/829217/
)
Considerations when you use the Delegate Access feature in Microsoft Outlook
826968
(http://support.microsoft.com/kb/826968/
)
You may receive an error message when a delegate tries to view a message in your Inbox in Outlook 2003 or Outlook 2002
309185
(http://support.microsoft.com/kb/309185/
)
Meetings that are placed in an owner's calendar by a Delegate do not display free/busy information for additional meeting attendees in Outlook
"Allow a delegate to see private appointments" do
Web site Microsoft Office Online:http://office.microsoft.com/pt-pt/assistance/HP052516431033.aspx
(http://office.microsoft.com/pt-pt/assistance/HP052516431033.aspx)
"Delegate Access" do
Web site Microsoft Office Online: http://office.microsoft.com/pt-pt/assistance/CH063566511033.aspx
(http://office.microsoft.com/pt-pt/assistance/CH063566511033.aspx)
1.8 Problemas de itens de correio291613
(http://support.microsoft.com/kb/291613/
)
How to send e-mail messages that remain in your Outbox in Outlook 2003 and Outlook 2002
1.9 Problemas das políticas locais e da política de grupo826170
(http://support.microsoft.com/kb/826170/
)
Administrators can use Office policy templates with the Group Policy settings of Windows
"Policy template files" no Resource Kit das edições do Office 2003:http://office.microsoft.com/pt-pt/assistance/HA011513601033.aspx
(http://office.microsoft.com/pt-pt/assistance/HA011513601033.aspx)
2. Outlook Web Access2.1 Como definir uma configuração front-end/back-end837852
(http://support.microsoft.com/kb/837852/
)
Windows Clustering is not supported on front-end servers in Exchange Server 2003
822443
(http://support.microsoft.com/kb/822443/
)
Front-end server considerations in Exchange Server 2003
"Hardening Exchange 2003 servers"http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3SecHardGuide/faecb78b-8453-4192-966e-06b05d49103f.mspx
(http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3SecHardGuide/faecb78b-8453-4192-966e-06b05d49103f.mspx)
"Introduction to Exchange Server 2003 and Exchange 2000 front-end and back-end topology guide"http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3FrontBack/9713985e-8847-4104-be02-6d00af9243e1.mspx
(http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3FrontBack/9713985e-8847-4104-be02-6d00af9243e1.mspx)
"Microsoft Exchange 2000 Server front-end and back-end topology"http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/e2kfront.mspx
(http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/e2kfront.mspx)
2.2 O método de autenticação causa problemas de início de sessão no OWA282805
(http://support.microsoft.com/kb/282805/
)
Basic authentication box is displayed when you log on to OWA
267906
(http://support.microsoft.com/kb/267906/
)
How to set up OWA for UPN logon names
183545
(http://support.microsoft.com/kb/183545/
)
NTLM authentication fails between two computers with OWA
327843
(http://support.microsoft.com/kb/327843/
)
Resolução de falhas de início de sessão no Outlook Web Access do Exchange 2000 e do Exchange 2003
2.3 Problemas do OWA causados pela ferramenta IIS Lockdown e pela ferramenta URLScan309508
(http://support.microsoft.com/kb/309508/
)
IIS Lockdown and URLscan configurations in an Exchange environment
325965
(http://support.microsoft.com/kb/325965/
)
The URLScan tool may cause problems in Outlook Web Access
2.4 O endereço SMTP de um utilizador não corresponde à política de destinatários e falhas no início de sessão do OWA269498
(http://support.microsoft.com/kb/269498/
)
Cannot log on to an Exchange 2000 mailbox with Outlook Web Access
293386
(http://support.microsoft.com/kb/293386/
)
Mensagem de erro HTTP 401 ou 404 quando acede ao OWA implícita ou explicitamente
812220
(http://support.microsoft.com/kb/812220/
)
Using explicit logons with Outlook Web Access
2.5 Configuração de cabeçalho anfitrião e configuração incorrecta do Web site predefinido dos Serviços de informação Internet312422
(http://support.microsoft.com/kb/312422/
)
"HTTP 404" error appears when you try to log on to OWA through a front-end server in a cluster
287726
(http://support.microsoft.com/kb/287726/
)
How to configure host header and authentication information in Exchange 2000 Outlook Web Access on a Windows 2000 cluster server
248033
(http://support.microsoft.com/kb/248033/
)
Causas comuns do erro "HTTP 404 - O ficheiro não foi encontrado" devolvido pelo servidor de IIS
319878
(http://support.microsoft.com/kb/319878/
)
How to make Outlook Web Access the default Web site
328242
(http://support.microsoft.com/kb/328242/
)
You receive an error message when you try to change passwords if OWA is not installed in the default Web site
2.6 Um firewall causa problemas no Outlook Web Access267910
(http://support.microsoft.com/kb/267910/
)
Outlook Web Access error message "Internal Server Error" with certain firewalls
328663
(http://support.microsoft.com/kb/328663/
)
Outlook Web Access does not show contents of inbox or other folders
280132
(http://support.microsoft.com/kb/280132/
)
XCCC: Conectividade do Exchange 2000 no Windows 2000 através de firewalls
Exchange Server 2003 and Exchange 2000 Server front-end and back-end topology guide, "Chapter 6: Configuring firewalls"http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3FrontBack/059cd3ae-836f-4a74-89c0-823d8df7a98f.mspx
(http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3FrontBack/059cd3ae-836f-4a74-89c0-823d8df7a98f.mspx)
2.7 As permissões do sistema de ficheiros NTFS causam problemas de início de sessão no Outlook Web Access327843
(http://support.microsoft.com/kb/327843/
)
Resolução de falhas de início de sessão no Outlook Web Access do Exchange 2000 e do Exchange 2003
2.8 Foi alterada uma porta predefinida e não é possível aceder às pastas públicas no Outlook Web Access278339
(http://support.microsoft.com/kb/278339/
)
TCP/UDP ports used by Exchange 2000 Server
313905
(http://support.microsoft.com/kb/313905/
)
Public folders are not accessible in OWA if you change the default port; fix requires Exchange 2000 Service Pack 1
313932
(http://support.microsoft.com/kb/313932/
)
Public folders are not accessible in OWA if you change the default port; fix requires Exchange 2000 Service Pack 2
325920
(http://support.microsoft.com/kb/325920/
)
Error message when you view public folders in Exchange System Manager
3. Mobilidade do Exchange888812
(http://support.microsoft.com/kb/888812/
)
TechNet Support WebCast: An overview of RPC over HTTP in Microsoft Exchange Server 2003 and Microsoft Office Outlook 2003
Para obter mais informações sobre os problemas mais comuns relacionados com a mobilidade do Exchange, visite o seguinte Web site Microsoft TechNet:http://www.microsoft.com/technet/prodtechnol/exchange/2003/top10kb.mspx
(http://www.microsoft.com/technet/prodtechnol/exchange/2003/top10kb.mspx)
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