FIX: You may receive the "OutOfMemoryException" error message when you perform a Site Deployment Import preview in Content Management Server 2002

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Article ID: 887574 - View products that this article applies to.
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SYMPTOMS

When you try to view an Import Preview report in Microsoft Content Management Server 2002, you may receive the following error message:
Exception of type System.OutOfMemoryException was thrown.
Additionally, when you try to perform the Site Deployment Import preview on the same Site Deployment Object (.sdo) file, you receive the same error message.

CAUSE

This problem occurs when you try to import a large .sdo file. When you perform the Site Deployment Import preview, Content Management Server 2002 tries to buffer the request. Therefore, an "OutOfMemoryException" exception is thrown for large .sdo files.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Content Management Server 2002 Service Pack 1a.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   15-Nov-2004  20:33  5.0.4531.0         64,336  Microsoft.contentmanagement.common.dll  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce the problem

  1. Click Start, click Programs, click Microsoft Content Management Server, and then click Site Manager.
  2. In the Site Manager dialog box, log on as a system administrator, and then click Start.
  3. On the File menu, click Package, and then click Import.
  4. In the Site Deployment Import dialog box, click Browse.
  5. In the Select SDO file for Import dialog box, click the large .sdo file, and then click Open.
  6. On the Reports menu, click Import Preview.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 887574 - Last Review: November 15, 2007 - Revision: 2.3
APPLIES TO
  • Microsoft Content Management Server 2002 Service Pack 1a
  • Microsoft Content Management Server 2002
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbcontentmgtserv2002presp2fix kbfix kbbug kbprb KB887574

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