Article ID: 887585 - Last Review: May 27, 2005 - Revision: 1.1 FIX: Voice over IP configuration settings that are made through the Voice over IP user interface return to their default values in Windows CE 5.0On This PageSYMPTOMSVoice over IP (VoIP) configuration settings that are made through the VoIP user interface return to their default values. This problem occurs after the Microsoft Windows CE 5.0 device is reset. CAUSEThe VoIP configuration settings are not persisted to the registry. Therefore, the VoIP configuration settings are lost when the device is reset. RESOLUTIONSoftware update informationA supported software update is now available from Microsoft as Windows CE 5.0 Core OS QFE 887585. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:837392
(http://support.microsoft.com/kb/837392/
)
How to locate core operating system fixes for Microsoft Windows CE Platform Builder products PrerequisitesThis update is supported only if all previously issued updates for this product have also been installed.Restart requirementAfter you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart your computer after you apply this update.Update replacement informationThis update does not replace any other updates.File informationThe English version of this package has the file attributes (or later) that are listed in the following table.Date Time Size File name -------------------------------------------------------------- 10-Nov-2004 20:31 670,720 Wincepb50-041110-kb887585-armv4i.msi 10-Nov-2004 20:31 672,256 Wincepb50-041110-kb887585-mipsii.msi 10-Nov-2004 20:31 674,304 Wincepb50-041110-kb887585-mipsii_fp.msi 10-Nov-2004 20:31 675,840 Wincepb50-041110-kb887585-mipsiv.msi 10-Nov-2004 20:31 677,888 Wincepb50-041110-kb887585-mipsiv_fp.msi 10-Nov-2004 20:31 663,040 Wincepb50-041110-kb887585-sh4.msi 10-Nov-2004 20:31 637,440 Wincepb50-041110-kb887585-x86.msi Date Time Size File name -------------------------------------------------------------- Path: Public\Voip\Oak\Lib\Armv4i\Debug 11-Oct-2004 17:05 343,324 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Armv4i\Retail 11-Oct-2004 17:05 292,586 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsii\Debug 11-Oct-2004 17:05 351,300 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsii\Retail 11-Oct-2004 17:05 287,418 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsii_fp\Debug 11-Oct-2004 17:06 351,942 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsii_fp\Retail 11-Oct-2004 17:06 288,044 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsiv\Debug 11-Oct-2004 17:06 354,668 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsiv\Retail 11-Oct-2004 17:06 288,332 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsiv_fp\Debug 11-Oct-2004 17:06 355,310 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Mipsiv_fp\Retail 11-Oct-2004 17:06 288,960 Voipconfigurationdatastore.lib 11-Oct-2004 17:06 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Sh4\Debug 11-Oct-2004 17:05 323,238 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\Sh4\Retail 11-Oct-2004 17:05 267,484 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\X86\Debug 11-Oct-2004 17:05 278,336 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Lib\X86\Retail 11-Oct-2004 17:05 251,482 Voipconfigurationdatastore.lib 11-Oct-2004 17:05 217,088 Voipconfigurationdatastore.pdb Path: Public\Voip\Oak\Phone\Vail\Voipconfigurationdatastore 11-Oct-2004 17:06 31,906 Configurationdatastore.cpp 11-Oct-2004 17:06 4,563 Configurationdatastore.h STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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