You may be redirected to the wrong page when you log off Exchange 2003 and then log on again by opening Outlook Web Access in the same Web browser window

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Article ID: 887612 - View products that this article applies to.
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SYMPTOMS

When you try to use Microsoft Outlook Web Access, you may experience the following problem. When you log off Microsoft Exchange Server 2003 and then log on again by opening Outlook Web Access in the same Web browser window, you may be redirected to the wrong page. This problem does not occur if you close the Web browser window and then log on to Exchange 2003 by opening Outlook Web Access in a new Web browser window.

This problem may occur when you are not using the default URL to log on to Exchange Server 2003. The default URL for Exchange is http://Your_Site_Name/exchange. For example, if your Exchange environment is configured to use a URL such as http://Your_Site_Name/Your_Virtual_Directory_Name for Outlook Web Access, you may experience this problem.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date           Time  Version    Size       File name     
--------------------------------------------------------
10-Mar-2005  03:31                        186  Blank.htm
10-Mar-2005  03:32                        884  Ctrl_calendar.css
10-Mar-2005  03:33                      8,454  Ctrl_calendar.htc
10-Mar-2005  03:31                     32,093  Ctrl_calendar.js
10-Mar-2005  03:32                      4,408  Ctrl_calendarview.css
10-Mar-2005  03:33                     12,910  Ctrl_calendarview.htc
10-Mar-2005  03:31                     76,663  Ctrl_calendarview.js
10-Mar-2005  03:32                        489  Ctrl_calendarviewprn.css
14-Dec-2004  20:57                     12,985  Ctrl_calviewdaily.xsl
14-Dec-2004  20:57                     12,374  Ctrl_calviewmonthly.xsl
14-Dec-2004  20:57                      8,425  Ctrl_calviewweekly.xsl
10-Mar-2005  03:33                        986  Ctrl_ctxtmenu.htc
10-Mar-2005  03:31                      4,920  Ctrl_ctxtmenu.js
10-Mar-2005  03:33                      3,565  Ctrl_datepicker.htc
10-Mar-2005  03:31                     35,382  Ctrl_datepicker.js
10-Mar-2005  03:33                      6,575  Ctrl_formatbar.htc
10-Mar-2005  03:31                     19,094  Ctrl_formatbar.js
10-Mar-2005  03:33                      1,658  Ctrl_freebusy.css
10-Mar-2005  03:33                      1,349  Ctrl_freebusy.htc
10-Mar-2005  03:31                     35,039  Ctrl_freebusy.js
10-Mar-2005  03:33                      3,068  Ctrl_message.htc
10-Mar-2005  03:31                     16,027  Ctrl_message.js
10-Mar-2005  03:33                      6,636  Ctrl_mimeformatbar.htc
10-Mar-2005  03:31                     11,742  Ctrl_mimeformatbar.js
10-Mar-2005  03:33                      1,352  Ctrl_notify.htc
10-Mar-2005  03:31                        473  Ctrl_notify.js
10-Mar-2005  03:32                      5,694  Ctrl_poll.js
10-Mar-2005  03:33                      1,351  Ctrl_reminder.htc
10-Mar-2005  03:32                      8,482  Ctrl_reminder.js
10-Mar-2005  03:33                        864  Ctrl_tabpages.htc
10-Mar-2005  03:32                      1,408  Ctrl_tabpages.js
10-Mar-2005  03:33                      2,736  Ctrl_tree.htc
10-Mar-2005  03:32                     26,880  Ctrl_tree.js
10-Mar-2005  03:33                      2,470  Ctrl_tree_pf.htc
10-Mar-2005  03:32                     26,286  Ctrl_tree_pf.js
14-Dec-2004  20:57                      1,909  Ctrl_tree_pf.xsl
10-Mar-2005  03:33                      3,115  Ctrl_view.htc
10-Mar-2005  03:32                     73,451  Ctrl_view.js
14-Dec-2004  20:57                     42,533  Ctrl_view.xsl
10-Mar-2005  04:47  6.5.7232.90     1,086,464  Davex.dll        
10-Mar-2005  03:32                      6,183  Dlg_anr.js
10-Mar-2005  03:32                      6,915  Dlg_editname.js
10-Mar-2005  03:32                     22,901  Dlg_editrule.js
10-Mar-2005  03:32                      4,184  Dlg_editsignature.js
10-Mar-2005  03:32                     19,095  Dlg_gal.js
10-Mar-2005  03:32                      6,035  Dlg_gallookup.js
10-Mar-2005  03:32                      7,137  Dlg_junk.js
10-Mar-2005  03:32                      4,942  Dlg_movecopy.js
10-Mar-2005  03:32                      2,963  Dlg_newfolder.js
10-Mar-2005  03:32                     18,270  Dlg_options.js
10-Mar-2005  03:32                     19,887  Dlg_recurrence.js
10-Mar-2005  03:32                     27,575  Dlg_reminder.js
10-Mar-2005  03:32                      9,487  Dlg_rules.js
10-Mar-2005  03:32                     15,404  Dlg_spell.js
10-Mar-2005  03:32                     22,594  Dlg_taskrecurrence.js
10-Mar-2005  03:32                      9,893  Dl_appointment.js
10-Mar-2005  03:32                      7,835  Dl_composeapptrecurr.js
10-Mar-2005  03:32                      4,380  Dl_composecommon.js
10-Mar-2005  03:32                     14,895  Dl_composetaskrecurr.js
10-Mar-2005  03:32                      6,165  Dl_contact.js
10-Mar-2005  03:32                      3,687  Dl_folderview.js
10-Mar-2005  03:32                      3,788  Dl_junk.js
10-Mar-2005  03:32                      7,357  Dl_misc.js
10-Mar-2005  03:32                      5,441  Dl_options.js
10-Mar-2005  03:32                     13,263  Dl_task.js
09-Mar-2005  15:18  6.5.7232.90     2,567,168  Exoledb.dll      
10-Mar-2005  03:32                      4,141  Frm_attach.js
10-Mar-2005  03:32                     28,843  Frm_composeappt.js
10-Mar-2005  03:32                     14,381  Frm_composecdl.js
10-Mar-2005  03:32                     27,724  Frm_composecontact.js
10-Mar-2005  03:32                     14,464  Frm_composenote.js
10-Mar-2005  03:32                     10,429  Frm_composepost.js
10-Mar-2005  03:32                     31,404  Frm_composetask.js
09-Mar-2005  14:02                      6,319  Frm_forwardmeeting.js
10-Mar-2005  03:32                        493  Frm_logoff.js
10-Mar-2005  03:32                     25,359  Frm_mimecommon.js
10-Mar-2005  03:32                     49,641  Frm_mimenote.js
10-Mar-2005  03:32                      4,314  Frm_mimepreviewpane.js
10-Mar-2005  03:32                      2,418  Frm_previewpane.js
10-Mar-2005  03:32                     11,328  Frm_readappt.js
10-Mar-2005  03:32                      6,099  Frm_readnote.js
10-Mar-2005  03:32                      4,984  Frm_readpost.js
10-Mar-2005  03:32                      3,448  Frm_readreports.js
10-Mar-2005  03:32                      5,068  Frm_readtask.js
10-Mar-2005  03:22  6.5.7232.90        67,584  Owaauth.dll      
10-Mar-2005  03:33                      1,932  Owaprint.css
10-Mar-2005  03:33                     10,499  Owastyle.css
10-Mar-2005  03:33                      1,702  Owastyledl.css
10-Mar-2005  18:37  5.3.18.6          316,672  Setupmcl.exe     
10-Mar-2005  03:33                      1,060  Sps.css
10-Mar-2005  03:33                        216  Style-chs30.css
09-Mar-2005  14:03                        203  Style-cht30.css
10-Mar-2005  03:33                        222  Style-jpn30.css
10-Mar-2005  03:33                        200  Style-kor30.css
10-Mar-2005  03:33                        204  Style-large30.css
10-Mar-2005  03:33                        204  Style30.css
14-Dec-2004  20:57                      6,941  Tf_galfind.xsl
14-Dec-2004  20:57                     11,610  Tf_messages.xsl
14-Dec-2004  20:57                     10,677  Tf_twoline.xsl
10-Mar-2005  03:32                      1,501  Util_addrval.js
10-Mar-2005  03:32                      4,293  Util_buttons.js
10-Mar-2005  03:32                      3,438  Util_calendar.js
10-Mar-2005  03:33                        877  Util_calmessaging.htc
10-Mar-2005  03:32                      8,747  Util_calmessaging.js
10-Mar-2005  03:32                     16,992  Util_forms.js
10-Mar-2005  03:32                      9,061  Util_mimemsg.js
10-Mar-2005  03:32                     17,315  Util_owa.js
10-Mar-2005  03:32                     14,167  Util_recipients.js
10-Mar-2005  03:32                     27,763  Util_view.js
19-Oct-2004  03:40                        598  View-webpage.gif
10-Mar-2005  03:32                      8,134  Vw_calendar.js
10-Mar-2005  03:33                      1,062  Vw_calendarpart.css
10-Mar-2005  03:32                        636  Vw_calendarpart.js
10-Mar-2005  03:32                      1,938  Vw_contact.js
10-Mar-2005  03:32                      2,659  Vw_dumpster.js
10-Mar-2005  03:32                      9,646  Vw_message.js
10-Mar-2005  03:32                      1,612  Vw_messagepart.js
10-Mar-2005  03:32                     34,462  Vw_navbar.js
10-Mar-2005  03:32                      8,926  Vw_search.js
10-Mar-2005  03:32                      5,333  Vw_task.js
10-Mar-2005  03:32                      3,483  Vw_taskpart.js
10-Mar-2005  03:30  6.5.7232.90     5,181,440  Wmtemplates.dll  
03-Mar-2005  21:51  6.1.22.4          371,936  Updspapi.dll
14-Dec-2004  07:27                     11,282  Logoff.asp

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

Properties

Article ID: 887612 - Last Review: October 25, 2007 - Revision: 4.3
APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbbug KB887612

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