Article ID: 887619 - View products that this article applies to.
Microsoft has released a service pack for Microsoft Office OneNote 2003. This article includes information about how to obtain the service pack and about how to obtain a list of issues that the service pack fixes. Additionally, this article includes information about the issues that you may experience when you install the service pack and about how to determine whether the service pack is installed.
Microsoft Office OneNote 2003 Service Pack 2 (SP2) contains significant security enhancements, stability improvements, and performance improvements. Some of the fixes that are included with OneNote 2003 SP2 were previously released in separate updates. OneNote 2003 SP2 combines the previously released fixes into one update.
Service pack details
Downloadable list of issues that the service pack fixesA Microsoft Excel workbook is available that contains a list of the OneNote 2003 post-Service Pack 1 issues that are fixed by OneNote 2003 SP2.
Note The workbook is in the English language. The workbook will not be translated into any other languages.
The following file is available for download from the Microsoft Download Center:
Download the Office2003System_SP2Changes.exe package now.
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(http://download.microsoft.com/download/6/5/0/650783cf-ffbf-4d7b-96ce-d8dd4ab12f7b/office2003system_sp2changes.exe)Release Date: September 27, 2005
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
List of issues that the service pack fixesOneNote 2003 SP2 fixes the following issues that were not previously documented in the Microsoft Knowledge Base.
Notes are not published to a UNC location
When you publish your notes to a Universal Naming Convention (UNC) location, such as \\sharename\foldername, your notes are not published. Additionally, the .mht file is saved with a file size of 0 (zero) bytes.
The Stationery task pane does not open when you download a new template
When you download a new OneNote 2003 template from Microsoft Office Online, the New task pane opens. To use the new template that you downloaded, you must open the Stationery task pane. After you install this service pack, the Stationery task pane automatically opens when you download a new OneNote 2003 template.
The ActiveX download control is updated
This service pack updates the ActiveX download control that downloads new templates for OneNote 2003 from Microsoft Office Online.
Earlier released updates that the service pack includesOneNote 2003 SP2 includes the previously released updates that are described in the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/842774/ )Description of OneNote 2003 Service Pack 1
Known issues during the installation of the service packWhen you try to install OneNote 2003 SP2, you receive an error message. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/906323/ )When you try to install Office 2003 Service Pack 2, you receive a "The upgrade patch cannot be installed by the windows installer service" error message, or the Setup program may not be completed, and you do not receive notification
Known issues after the installation of the service packAfter you install a Microsoft Office service pack, you are unexpectedly prompted to restart the computer. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/905726/ )You are unexpectedly prompted to restart the computer after you install an Office service pack or an Office update
How to obtain and install the service packOneNote 2003 SP2 is located at the Microsoft Download Center. To download this service pack and to view installation instructions and deployment strategies, visit the following Microsoft Web site:
How to determine whether the service pack is installedThe service pack contains the file that has the version that is listed in the following table.
You do not have to install this service pack if you have a later version of the file that is listed in the table.
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For more information about how to determine the version of OneNote 2003 that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:
821549Additionally, the following files are installed when you install OneNote 2003 SP2.
(http://support.microsoft.com/kb/821549/ )How to check the version of Office 2003 products
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Information for administrators about .msp filesThe administrative service pack consists of a full-file Microsoft Windows Installer file (.msp file). The .msp file is packaged in a self-extracting executable file. The following .msp file is distributed in this service pack:
Features for reinstalling specific components for administratorsIf you update your administrative installation point and then recache and reinstall OneNote 2003 on client computers, you can run a command line that includes the REINSTALL=[list of features] property. This property specifies whether you want to reinstall specific components of OneNote 2003 from the administrative image. For OneNote 2003 SP2, the value for [list of features] is as follows:
For detailed procedures that explain how to update an administrative image and how to update client computers, see the "Updating clients from a patched administrative image" section in the "Distributing Office 2003 Product Updates" topic. To view the "Distributing Office 2003 Product Updates" topic, visit the following Microsoft Web site:
http://office.microsoft.com/en-us/ork2003/HA011402381033.aspxThe Office Admin Update Center for Office IT professionals contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site: