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You may receive a "1607:Unable to install InstallShield Scripting runtime" error message when you try to install software in Windows XP
Article ID: 888019 - View products that this article applies to.
When you try to install software on a Microsoft Windows XP-based computer, the installation fails and you may receive the following error message:
1607:Unable to install InstallShield Scripting Runtime
This problem may occur if one of the following conditions is true:
To resolve this problem, use one of the following methods:
Reinstall the InstallScript engineTo reinstall the InstallScript engine from InstallShield Developer, follow these steps:
Running Setup from a virtual driveIf you are running the Setup program from a virtual drive created by using the SUBST command, you can delete the virtual drive and instead run the Setup program from the physical hard disk. To delete the virtual drive, click Start, click Run, type subst drive_letter: /d, and then click OK.
Register Idriver and MsiexecTo register Idriver and Msiexec, follow these steps:
Change PermissionsLog on to the Windows XP computer with an administrator user account, and verify that you have the correct permissions for the C:\Windows\Installer folder. Follow these steps:
Stop other instances of Windows InstallerTo stop other instances of Windows Installer, follow these steps:
Reinstall Windows XPFor more information about reinstalling Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315341The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
(http://support.microsoft.com/kb/315341/ )How to perform an in-place upgrade (reinstallation) of Windows XP