Article ID: 888020 - View products that this article applies to.
In Microsoft Windows Media Player 7 and Microsoft Windows Media Player 8, you receive the following error message:
You receive this error when you perform one of the following procedures:
You have encountered an error, Error number 0x80004005 sorry no more help is available.
This error occurs when the following files that are used by Windows Media Player are damaged or corrupted:
To resolve this problem, you must delete the two files listed in the Cause section. Then you must restart Windows Media Player. Starting Windows Media Player will re-create the two files. To delete the files, follow these steps:
Article ID: 888020 - Last Review: September 23, 2011 - Revision: 2.0