Article ID: 888068 - View products that this article applies to.
After you install Microsoft Windows XP Service Pack 2 (SP2), and you then try to use Microsoft Windows Messenger to check your Windows Live Hotmail e-mail account, you experience one of the following:
This issue occurs if one of the following is true:
To resolve this issue, use the latest version of MSN Messenger to automatically sign in to your Hotmail account. To install the latest version of MSN Messenger, visit the following Microsoft Web site:
http://get.live.com/messenger/overviewNote If Windows Messenger is running, you have to sign out from the MSN Messenger.
The version of Windows Messenger that is installed with Windows XP SP2 is associated with the default e-mail program that is set in Microsoft Internet Explorer. The default e-mail program may be Outlook, Outlook Express, MSN, or Windows Live Hotmail. When you click the My E-mail Inbox on the File menu in Windows Messenger, the default e-mail program will start. The My E-mail Inbox will not automatically sign you in to your Windows Live Hotmail account.
Article ID: 888068 - Last Review: December 22, 2004 - Revision: 2.4