Article ID: 888110 - View products that this article applies to.
When you try to change the content on a Microsoft SharePoint Portal Server 2001 site, Microsoft Internet Explorer 6 may stop responding.
This problem may occur when the Wininet.dll file cannot access the Index.dat file in the Cache folder of the SharePoint Portal Server 2001 site.
Note The Wininet.dll file is used by World Wide Web Distributed Authoring and Versioning (WebDAV) when you make changes to the content on a Microsoft SharePoint Portal Server 2001 site.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
For additional information about how to obtain Microsoft Internet Explorer 6 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/328548/ )How to obtain the latest service pack for Internet Explorer 6
Restart informationYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
Hotfix file informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 25-Oct-2004 11:40 6.0.2800.1480 577,024 Wininet.dll
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.
Article ID: 888110 - Last Review: November 15, 2007 - Revision: 1.7
Contact us for more help
Connect with Answer Desk for expert help.