Deploying an operating system by using the Operating System Deployment Feature Pack fails when Active Directory sites are used as site boundaries in SMS 2003

After you configure Microsoft Systems Management Server (SMS) 2003 with Service Pack 1 (SP1) to use an Active Directory site as a site boundary, the Operating System Deployment (OSD) Feature Pack Image Installation CD does not locate distribution points for the operating system package. Additionally, the Osdinstallwizard.log file contains the following error entry:

This problem occurs because the OSD Image Installation CD cannot query Active Directory to obtain the Active Directory site name. The OSD Image Installation CD uses the Active Directory site name in a content location request to retrieve the local distribution point. The content location request cannot return a local distribution point without the Active Directory site name.

Service pack information

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information

This hotfix is included with the Operating System Deployment Feature Pack. However, this hotfix is not automatically installed. The hotfix is located in the Hotfix folder in the installation source folder or CD-ROM. The hotfix file is SMS2003-SP1-KB888311-X86-ENU.exe

To work around this problem, use one of the following methods.

Method 1

You must include the IP subnets in the site boundaries list in addition to the Active Directory site name. To specify the IP subnets, follow these steps:

1. Start the SMS Administrator console.
2. Expand Site Database (your site code - name of your site)\Site Hierarchy.
3. Right-click xxx - name of your site, and then click Properties.
4. On the Site Boundaries tab, click the yellow create button to add the IP subnet that it is in the Active Directory site, and then click OK. Repeat this step until all IP subnets are added.
5. Click OK to close the site properties.

Method 2

Configure the OSDADSITE variable to the Active Directory site name by using an unattended script with the Image Installation CD. For more information about how to create an unattended script, review the "Customizing the Feature Pack" section of the SMS 2003 Operating System Deployment Feature Pack Users Guide.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.

After you install this hotfix, the Management Point detects the Active Directory site name based on the computer's IP address. The Management Point returns the Active Directory site name, and this completes the content location request to return a list of available distribution points.

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base: